Gunn Nissan
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent professional customer service Kevin Jackson has always gone beyond the norm to help us. Gunn and KJ have helped us purchase five different cars in past eleven years. Gunn employee Kevin Jackson has always gone beyond the norm to help us. Gunn and KJ have helped us purchase five different cars in past eleven years. Gunn employees have been very professional and helpful. More
Great customer service! I came in for an oil change and tire rotation and I was very pleased with the service. Great professionals at Gunn Nissan. Ì highly recommend Gunn N I came in for an oil change and tire rotation and I was very pleased with the service. Great professionals at Gunn Nissan. Ì highly recommend Gunn Nissan for your next car purchase. More
Consistently poor service dept Last Oct, took my Nissan Frontier in for just an oil change. Almost 3 hrs later & no one notified me it was ready. Complained to service mgr & he was Last Oct, took my Nissan Frontier in for just an oil change. Almost 3 hrs later & no one notified me it was ready. Complained to service mgr & he was kind enough to gve me a credit back on my acvount to use next time I visited. So made an appt for another oil change on Mar.14. This time took more than 2 hrs waiting & they only allowed me to use partial credit, chatging $28. One expects oil change with appt would not be more than 1- 1.5 hrs, but apparently appts don’t count here. Then insult to injury, won’t allow full use of credits from last poor service. Apparent that serving their customers is not in Gunn’s mission statement! More
Great and smooth experience! We saw a truck on line , KJ contacted us and took it from there. He told us more about the truck and after hearing that we knew this truck was for us. We saw a truck on line , KJ contacted us and took it from there. He told us more about the truck and after hearing that we knew this truck was for us. The purchase was smooth and went great! He worked with our schedules to when we could come in and would respond to our questions quick!He puts the customer first and leaves them happy! Thank you for your hard work! More
Service The service was very good and the gave me an update on my car and service people were extremely nice and they don't charge you what you don't need on The service was very good and the gave me an update on my car and service people were extremely nice and they don't charge you what you don't need on your vehicle More
90,000 mile maintenance interval 2011 Maxima 90,000 mile maintenance was fine except the serpentine belt was not discussed until we came to pick up the car. So the necessary belt was 2011 Maxima 90,000 mile maintenance was fine except the serpentine belt was not discussed until we came to pick up the car. So the necessary belt was not done. Other than that, work was completed as promised & car was washed & vacuumed. Good overall experience other than first paragraph. More
Service problem This is not the first time I have had problems with this dealer when my car is being serviced. I wait at the dealer to have my car serviced. When it This is not the first time I have had problems with this dealer when my car is being serviced. I wait at the dealer to have my car serviced. When it was done they just forgot to tell me it was done. The people working in the service department do this intentionally. The first couple of times were a couple years ago. I purchased my next car from Ancira because of this. The sales person from Gunn asked why I did not buy from him and i told him that Gunn had a problem with how the service department treated certain types of people. He assured me that the problem would never happen again if I purchased my next car from him. I did purchase my next car from him with that understanding. My first service visit went very well as they notified me right away when the car was done. The next time was on March 12th. Once again when my car was done I watched as 4 cars behind mine that were done well after mine were notified their car was done. I finally asked what was going on? The service person David Dyer went to find out. He asked some gal and she looked like she could care less. She had left my car information outside on one of the podiums and he went out to get it. I told him that had been a problem in prior visits and I purchased my next car from Ancira. He took the work order and reprinted it with no charges and put her name where his was on the original one. Her name is Alyssa Miller. I never even talked to her. Since this dealers problem still exists on how they treat certain nationalities will again cause me to Purchase elsewhere. More
Nissan Rogue This was my third Nissan purchase. I felt very at ease in this dealership. Salesman made me feel very comfortable. He was gracious and checked in with This was my third Nissan purchase. I felt very at ease in this dealership. Salesman made me feel very comfortable. He was gracious and checked in with me frequently through the whole process. I will never go to another dealership again. More
Lease renewing Gunn Nissian has always made it so easy to leasenor buy a car everyone from general Manager to Car Sales Man and finance are amazing , have been doing Gunn Nissian has always made it so easy to leasenor buy a car everyone from general Manager to Car Sales Man and finance are amazing , have been doing business with them over 3 yrs now and all are very professional and give outstanding customer service 👍🏼 More
Excellent service Each time I bring my car in for service I any immediatly greeted. Waiting room is comfortable. I am updated on the progress of the repairs. The final Each time I bring my car in for service I any immediatly greeted. Waiting room is comfortable. I am updated on the progress of the repairs. The final bill is completely explained. Prices are competive. More