Gunn Nissan
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Warranty and Oil Change I took my vehicle in for a tire inspection, oil change and tire rotation. While routine in nature, the tire inspection revealed a nail in the sidewall I took my vehicle in for a tire inspection, oil change and tire rotation. While routine in nature, the tire inspection revealed a nail in the sidewall requiring a tire replacement. My service agent used my warranty to quickly replace the damaged tire. He advised me that the 39 point inspection revealed that my rear brake pads were low and will work with me to schedule the replacement during my return visit. More
Excellent service Maintenance service was quick. Mud flaps fixed at no extra cost. Car was washed and vacuumed well. Advisor was polite and helpful. The waiting area Maintenance service was quick. Mud flaps fixed at no extra cost. Car was washed and vacuumed well. Advisor was polite and helpful. The waiting area had all conveniences, the Starbucks Coffee was great. More
Nissan SV titan oil and filter change I really like the service and I liked the car wash and the cleaning after the oil change is very good yes I am going to come back I really like the service and I liked the car wash and the cleaning after the oil change is very good yes I am going to come back More
Gunn Nissan - Great service David was great to work with at Gunn Nissan. My car was in and out within hours of taking it there for a underneath panel replacement . Fast, friendly David was great to work with at Gunn Nissan. My car was in and out within hours of taking it there for a underneath panel replacement . Fast, friendly, awesome service!!! Mary More
Great Store Great People Very friendly and professional store. The service manager greeted me and made sure I was taken care of. Highly recommend this store, this brand. Thank Very friendly and professional store. The service manager greeted me and made sure I was taken care of. Highly recommend this store, this brand. Thank you! More
Lack of communication Told 2-3 hours for update on my vehicle after 4.5hrs I had to call and no one was able to give me a status. So I waited an additional 1.5hrs and stil Told 2-3 hours for update on my vehicle after 4.5hrs I had to call and no one was able to give me a status. So I waited an additional 1.5hrs and still no one returned my call. I did ask for a manager did not get just told car is ready. When I picked up no apologies or anything for lack of communication. I talked to assistant director said would look into and agreed service advisor should have called me. He said he would call me next day to follow up but never did. Staff and management obivously lack customer service skills - communication. More
Great Service Experience! I had an outstanding service experience and would recommend this dealership to anyone. My family and I have purchased 7 vehicles from Gunn Nissan. The I had an outstanding service experience and would recommend this dealership to anyone. My family and I have purchased 7 vehicles from Gunn Nissan. They have earned our business for life. Great Dealership. More
Visit with Nissan/first time I dealt with Kris on my visit there. He was very pleasant and knowledgeable. I would like to think that all your associates are like him. I dealt with Kris on my visit there. He was very pleasant and knowledgeable. I would like to think that all your associates are like him. More
Appreciation for services Overall good attention to the why I was at dealership the day I was there,. Very good communication between advisor and mechanics. Thank you for the Overall good attention to the why I was at dealership the day I was there,. Very good communication between advisor and mechanics. Thank you for the service. R L Saldana More
Great Travis did a great job getting me in service and making sure he understood what the problem was. He knew exactly what needed to be done and he wasted Travis did a great job getting me in service and making sure he understood what the problem was. He knew exactly what needed to be done and he wasted no time getting me in and out. Very professional and friendly. Great experience. More