Gunn Nissan
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Despite the trauma that I was going thru personally, everyone that helped me was amazing and the process was easy and speedy. I enjoyed the entire process. everyone that helped me was amazing and the process was easy and speedy. I enjoyed the entire process. More
Darren (sales) was great! Very personable and helpful. He gets 5 stars! The wait for finance and the appraisal of my trade are the only reasons I am giving Gunn 4 stars. We started the process at 9:30am and gets 5 stars! The wait for finance and the appraisal of my trade are the only reasons I am giving Gunn 4 stars. We started the process at 9:30am and finally left at 3:00 - I felt as though there was an excessive amount of time sitting around waiting. There were snacks and coffee in the waiting room - that helped! More
I've been to the dealership several times and looked around and never got anyone to check on me to see what I may be interested in. This time I was there killing time while I awaited a ride from a frien around and never got anyone to check on me to see what I may be interested in. This time I was there killing time while I awaited a ride from a friend after dropping my truck off for service, and Alex came up to me immediately. He asked what I was interested in, and was so quick and forthcoming with information and quickly trying to assess my interests and needs. Even though I was just peaking, he sent me information the next day on the two vehicles I had been looking at along with info on how to ask questions from him quick and easy. Due to his great skills as a salesperson, we purchased a car from him today. I really appreciated how he remembered my comment about how I hated the whole car buying process due to how much time it took to do so, (in the past it would literally be an all day process). He aided In making sure my husband was in and out of there in just a few hours. I am really grateful for the effort he put in, and will use him again in the future. More
The salesman and finance manager did an outstanding job at explaining the whole breakdown of each and every expense related to the vehicle. I was offered additional items and warranties but added the maint at explaining the whole breakdown of each and every expense related to the vehicle. I was offered additional items and warranties but added the maintenance package and window tint. More
EXCELLENT customer service!Hillary is a doll! Great EXCELLENT customer service! Hillary is a doll! Great attitude coupled with an engaging conversation. She explained all that we could expect as far as EXCELLENT customer service! Hillary is a doll! Great attitude coupled with an engaging conversation. She explained all that we could expect as far as next steps. And then she explained what we could expect as new owners! More
No hassle , quick service , convenient dealership, will go back when ready for another vehicle and will refer and recommend Gunn Nissan to friends and family go back when ready for another vehicle and will refer and recommend Gunn Nissan to friends and family More
The team was very helpful considering how busy the shop is/was however. I still have one if the same issues I needed addressed. Motor mount still a possible issue. is/was however. I still have one if the same issues I needed addressed. Motor mount still a possible issue. More
Anti theft controller They replaced the controller, no problem, but Now the inside trunk release doesn’t work, It worked before I took my car there. They didn’t address the They replaced the controller, no problem, but Now the inside trunk release doesn’t work, It worked before I took my car there. They didn’t address the TPMS light that was on. More
Prices are outrageous and you’d think the service would at least be decent for those prices. Every service person I interacted with was rude and/or dismissive. Felicia was nice though. I only came because at least be decent for those prices. Every service person I interacted with was rude and/or dismissive. Felicia was nice though. I only came because I had a coupon. My car came back making a noise I have never heard before. I will NOT be coming back. More
Jason Sanchez was very a very helpful & professional service advisor. Great service. He provided pertinent info I needed to make decision on what services/maintenance I needed to ensure my vehicle’s opt service advisor. Great service. He provided pertinent info I needed to make decision on what services/maintenance I needed to ensure my vehicle’s optimum performance. More