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Gunn Acura - Service Center

San Antonio, TX

4.8
634 Reviews

634 Reviews of Gunn Acura - Service Center

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April 15, 2023

Always give me excellent service all the staff is always so friendly and respectful and never fail to meet expectations! More

by Kassandra3552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John from the service department helped me out this time and was very friendly and helpful!
Apr 17, 2023 -

Gunn Acura responded

Thank you for your 5-star review! We appreciate your business and look forward to welcoming you back to Gunn Acura!

April 08, 2023

Great service and customer service. Everything was explained and done in a timely matter. Great service More

by mbustos4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Apr 10, 2023 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

April 07, 2023

Received prompt, courteous, and efficient service from the time of my arrival,from Carla, to departure after completion of needed mechanical work. More

by jpkowat@earthlink.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 10, 2023 -

Gunn Acura responded

Thank you! We’re glad Carla could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

April 07, 2023

Roland always takes care of both of my acuras with care. Service is always the best More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland
Apr 10, 2023 -

Gunn Acura responded

Thank you, Steve! We’re glad Roland could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

March 20, 2023

“The service at this dealership has always been excellent. The wait time is minimal with an appointment. The staff and service advisor Brandon were very knowledgeable, friendly and helpful. They ne More

by Sandar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor: Brandon
Mar 22, 2023 -

Gunn Acura responded

Thanks for letting us know, Sandar. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

February 21, 2023

Great quality and professional staff, def recommend as a business you can trust. Will use them to also purchase my next car for sure. More

by S.S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason at service was great! Five stars , Blake Andrews
Feb 21, 2023 -

Gunn Acura responded

Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Acura !

February 16, 2023

Very professional and excellent service dept. They worked promptly on my vehicle and kept me updated with my car. More

by tejsel09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Pompa
Feb 17, 2023 -

Gunn Acura responded

We really appreciate you taking the time to share your experience with us. We look forward to welcoming you back to Gunn Acura.

January 28, 2023

Good and wonderful place to take my car for service, they always make me feel like at home More

by marlenyfernandez73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jan 31, 2023 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

January 25, 2023

Wonderful experience again with JT and Joshua! Those two associates always take great care of me. Came in for B12 service for my TLX without an appointment. The car was serviced quickly and effect More

by Mark Liberatore
Recommend Dealer
Yes
Employees Worked With
JT
Jan 26, 2023 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 25, 2023

Wonderful experience again with JT and Joshua! Those two associates always take great care of me. Came in for B12 service for my TLX without an appointment. The car was serviced quickly and effect More

by Mark Liberatore
Recommend Dealer
Yes
Employees Worked With
JT
Jan 26, 2023 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

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