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Gunn Acura - Service Center

San Antonio, TX

4.8
633 Reviews

633 Reviews of Gunn Acura - Service Center

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July 12, 2023

Took the vehicle to the dealership for a state inspection. They completed it within the guaranteed timeframe and even washed and vacuumed the car. More

by tphillips55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Dea
Jul 13, 2023 -

Gunn Acura responded

Thank you for choosing Gunn!

June 27, 2023

Great communication and customer service. Easy to make an appointment and they are timely with both their projections and the service you requested. Love the multi-point inspection as well as More

by Coach
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
William innService department
Jun 29, 2023 -

Gunn Acura responded

We strive to go above and beyond for our clients! If you need anything else, please don't hesitate to reach out! Thanks for choosing Gunn!

June 26, 2023

Service and staff are great, Roland was very helpful and has very good customer service. Roland always made sure we were doing okay as we waited and kept us updated. He’s was awesome! More

by j.cantu3527
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roland Pompa
Jun 29, 2023 -

Gunn Acura responded

Thank you for choosing Gunn Acura!

June 20, 2023

GUNN ACURA has a friendly and professional staff. Service is competent and done right the first time. Congenial environment is an appreciated aspect. Nice waiting room! More

by Gjmeza1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Jun 20, 2023 -

Gunn Acura responded

Thanks for sharing! We are happy to help!

June 06, 2023

Good service, timely. Car washed and vacuumed as promised. Always a good experience at this Acura dealership. More

by Jlmail1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 06, 2023 -

Gunn Acura responded

It is important our customers feel completely confident with the customer service they received, and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thank you!

June 02, 2023

Really appreciated Andrea in service. Got my car out on time for my next appt and it was washed and looking great! More

by Daphne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea service
Jun 02, 2023 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

May 24, 2023

Another outstanding service experience with JT and Joshua Rice. Both men are always friendly, knowledgeable, and professional. Brought my RDX in for A1 service. JT greeted me promptly and arranged for the RD More

by Mark Liberatore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT & Joshua Rice
May 26, 2023 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

May 12, 2023

John and Team did a great job completing all my service requests. Thank you, John and Team! More

by RDX Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
May 15, 2023 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience!

April 19, 2023

I have purchased five cars from Gunn Automotive- I feel that speaks for itself. The company is well run. I love having my salesman there for all my purchases- he is great. More

by mw9727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew D'Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Pompa-Service Department - Very good
Apr 19, 2023 -

Gunn Acura responded

MW9727, thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

April 15, 2023

Always give me excellent service all the staff is always so friendly and respectful and never fail to meet expectations! More

by Kassandra3552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John from the service department helped me out this time and was very friendly and helpful!
Apr 17, 2023 -

Gunn Acura responded

Thank you for your 5-star review! We appreciate your business and look forward to welcoming you back to Gunn Acura!

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