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Gunn Acura

San Antonio, TX

4.8
1,012 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,012 reviews

November 05, 2011

Excelent services and prices. Highly recommended. The sales person was excelent with a good knowledge of the features and options of each units. The sales manager also was excelent. More

by Alvarezon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Eng
November 04, 2011

Excellent service. They worked with us to meet our needs - price, color, amenities. They answered all our questions and if one of them does not know the answer, they always find someone who can answer it. More

by Mndzac00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Eng ; Peter holloway
October 13, 2011

We have been dealing with Gunn Acura since 2004 (purchase, service, etc..). When the old 2004 TL was totaled, we replaced it with another TL from Gunn. Our sales Rep this was Peter Eng. He was f More

by sefsha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Eng
October 13, 2011

My experience with Gunn Acura was nothing short of amazing. Years ago, I used to enjoy the car shopping/purchase transaction. However, I’ve also grown tired of the game most dealerships seem to pl More

by treemagnet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Eng
September 20, 2011

I recently bought a 2006 TSX, took it back about a week ago for a brake job and oil change. Delt with a man named Tomas- who had great customer serivce. He reassured me that my car was in good hands, as i More

by kaiser87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas
September 14, 2011

We drove from the border in south west Texas to do an errand in San Antonio and did not have to buy a vehicle but were interested. A friend had given us a good word on Gunn Honda. We found Gunn Acura on More

by Ken & Marita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David and Peter?(The Swede)
September 10, 2011

We recently bought a new TL from Gunn Acura. Our salesman was David Fanning. HE IS AWESOME! When we bought the car we made a deal to bring it back to get the windows tinted. First time we got the windows tin More

by stpstp
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manager
August 28, 2011

We were In the process of purchasing a 2006 Acura RSX and when we were presented with the price breakdown. I questioned the Dealer’s Inventory tax that I was responsible to pay for. Even though it was a mere More

by SATXMilVet
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh
Sep 19, 2011 -

Gunn Acura responded

As much as we’d like to address the questioning of Gunn’s “core values” first, let us say that this customer is exactly right. In the State of Texas, the law allows for the dealer to pass along the Dealer Inventory tax to the consumer. Gunn has a corporate policy that this tax will be part of the fees listed for the customer to pay, as is our legal right. As far as our “core values,” Gunn pioneered the One Price method of selling vehicles in Texas over 15 years ago because we believe all people should be treated fairly. We do not negotiate on price or fees regardless of race, gender, age, service to your community or service to our Country. Our customers appreciate that we don’t play favorites. We are the only dealership in Texas to do this, however, we are not the only dealership to pass along the Dealer inventory tax; just about all of them do and will make this another point of negotiation for you. Gunn Acura is very proud of our reputation. We offer a no-hassle, transparent purchasing experience where all prices, taxes and fees are clear for every customer before they decide whether or not to purchase a vehicle. We would like to remind those reading that we are a business. Is it hard for us to watch a customer leave? Of course. But it is even harder to maintain our reputation when those with a marginal understanding of our core values choose to attack it. We invite you to do your own research; the article “Where does the car dealer make money” on the Edmunds website is a good starting point. You’ll discover that a new vehicle’s profit is about $500.00 and a previously owned vehicle’s profit is about $850.00, this currently includes Dealer cash. Out of these profits the Gunn dealerships supports their employee’s livelihood – many of whom are retired or active reserve Military, pays to keep the doors open, equipment working, and advertise to bring in more customers to keep it all going

August 24, 2011

I'm not a very good negotiator and Gunn takes all that worry out of the picture. It is truly a no haggle environment. Once they set the price that's it. Since they don't work on commission they don't push More

by radfo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Alvarez and Matt
August 05, 2011

I have yet to purchase, but what an experience. I was greeted by David in sales and I must say this was by far the best experience I have had since I began looking for a used vehicle. David took his time More

by SamIam1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David and Ed
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