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Gunn Acura
San Antonio, TX
1,012 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 1,012 reviews
March 26, 2025
Professional, compassionate, patient! One of the best dealers and people for the car purchase experience. One of the best dealers and people for the car purchase experience. More
by danielden5
Employees Worked With
Other Employees :
Nestor (finance), Tony Decena, Eric (sales manager)
March 24, 2025
Great experience with this Acura dealership and my service representative, Brandon! I brought my MDX in for a diagnostic check, priority need was an oil change only and it was turned around the next d service representative, Brandon! I brought my MDX in for a diagnostic check, priority need was an oil change only and it was turned around the next day. He added a special discount he found available to my final invoice, saving me a lot of money. Thank you Brandon! I’ll be back again. I highly recommend this Acura dealership and their service department. More
by JO
Employees Worked With
Brandon
March 03, 2025
Thank you Carla Rae, Service Manager, and Team, for completing all services requested within the time frame indicated. I appreciate the loaner car, I was able to complete other tasks in my To Do List! completing all services requested within the time frame indicated. I appreciate the loaner car, I was able to complete other tasks in my To Do List! More
by RDX Fan
Employees Worked With
Service Department- Carla Rae, Service Manager
February 28, 2025
I brought both of my vehicles for their maintenance and as always Mr. Roland Pompa our service advisor took care of my vehicle needs. Gunn Acura service department always does the best job with very friend as always Mr. Roland Pompa our service advisor took care of my vehicle needs. Gunn Acura service department always does the best job with very friendly and qualified service staff also the waiting room is always clean. Thank you Gunn Acura and Mr. Pompa.👍🏽👍🏽 More
by Moeman
Employees Worked With
Mr. Roland Pompa service advisor.
February 26, 2025
Exceptional Customer Service! Excellent communication skills. Always proactive in reaching out with service updates and very professional in resolving service conflicts. Roland Po Excellent communication skills. Always proactive in reaching out with service updates and very professional in resolving service conflicts. Roland Pompa provided an excellent customer experience!! More
by Beni Macias
Employees Worked With
Roland Pompa
February 25, 2025
Always professional, courteous, friendly Car repairs are great and done in a timely manner I utilized one of their drivers to take me to work He was professional friendly and knew exactly where I was are great and done in a timely manner I utilized one of their drivers to take me to work He was professional friendly and knew exactly where I was going I arrived safe and no issues Thank you JT he was my service professional More
by Cindy
Employees Worked With
Service person and driver
January 21, 2025
The folks at Gunn Acura were very helpful and informative with our vehicle decision. They went above and beyond. Paul in sales is an asset to Gunn. with our vehicle decision. They went above and beyond. Paul in sales is an asset to Gunn. More
by btsigala
November 26, 2024
Unfortunately, I was disappointed when it was time to pay my bill for services I had my oil changed and tires balanced and rotated and replaced filter. The total cost was $296.22. I will not be bringi my bill for services I had my oil changed and tires balanced and rotated and replaced filter. The total cost was $296.22. I will not be bringing my vehicle back for service as I have done the last 3 years. More
by M Gaddis
Employees Worked With
No sure
