Gullo Toyota of Conroe

They want to take advantage!! Be aware! I went on Friday and talk to Kurpt and Joey and make a deal on a 2015 Sienna. We agreed on the price but "the bank was closed by then" so they asked m I went on Friday and talk to Kurpt and Joey and make a deal on a 2015 Sienna. We agreed on the price but "the bank was closed by then" so they asked me to take the ca with me until next day. Saturday, I came to the dealer at 6:00pm (as we previously tell them that was the time I could show up) and guess what? The "bank" was closed AGAIN, yeah right! They were selling cars to other customers. After confirming again and again the price $$$ and monthly payments the told me to take the car until Monday. When I went on Monday to sign the papers, guess what. They change my number and my years on the contract. Joey nevere ever showed up again, they just send another sales man to me. Of course I didn't agreed in that price. Injust went to Fred Hass Toyota and got my BRAND NEW TOYOTA SIENNA THERE. And by the way I reccomend Tony Garcia at fred haas...he's a very serious sales person. If he give you his word, you can count on it! Not as Joey that didn't even had the b**** to talk to me. More

Debby Polozola is my "hero!" Ms. Polozola has been extremely accommodating in setting up service appointments for both my self & my French 'ex-pat' husband: both of us work down Ms. Polozola has been extremely accommodating in setting up service appointments for both my self & my French 'ex-pat' husband: both of us work downtown Houston, so the commute from The Woodlands, for my husband is about 45 miles/ each way; it is easier for him to go to the Toyota dealership near Sugar land, where he works. Debby Polozola is the reason WE both service our vehicles in Conroe. As a woman, driving at late hours in Houston highways, I feel safe after my car maintenance with Debby, as she understands my concerns with the technical engineering problems that are intertwined with driving long distances. Also, she takes the time to fix Toyota Recall issues, that I might not be aware of. To conclude, if Debby Polozola ever decides to leave this Dealership, we will leave, too! A couple of my husband's colleagues are about to start servicing their vehicles in Conroe, choosing Ms. Polozola... Thank you Debby, Anna Smith Chasseuil Xavier Alain Chasseuil More

Wonderful Service I’ve used Gullo Toyota to service our family’s vehicles for the past couple years. Debby Polozola has assisted us each time. She’s easy to work with I’ve used Gullo Toyota to service our family’s vehicles for the past couple years. Debby Polozola has assisted us each time. She’s easy to work with, communicates well about the services required and performed, and kept us updated throughout the process. Scheduling appointments with her is convenient. I’ve done so by phone and email; once we even moved up an appointment mid-week to fit in at the end of the day. The best part is that she responds right back and works to accommodate our hectic schedule. To top it off, she and all the other staff at Gullo have always been welcoming, hospitable and helpful during the visit. The services performed at Gullo Toyota have always been professional and timely. I feel comfortable putting my vehicle in their hands (and the safety of my family). More

Excellent. I was very satisfied with the service. Debbie Polozola called me back to schedule an appointment within 5 minutes of leaving a voice mail. My visit I was very satisfied with the service. Debbie Polozola called me back to schedule an appointment within 5 minutes of leaving a voice mail. My visit was quicker than I thought. Debby was very thorough and kept me aware of the service the whole time. More

Great Dealership and excellent employee Debby Polozola gave me an appointment for March 23 since I wanted to purchase and install 4 tires for my Toyota Corolla. When I arrived Debby greeted Debby Polozola gave me an appointment for March 23 since I wanted to purchase and install 4 tires for my Toyota Corolla. When I arrived Debby greeted me with a big smile. She was very friendly and helpful in answering all my questions. I have to say that I always thought that Gullo Toyota in Conroe is an excellent Dealership with truly exceptional service and employees like Debby and, for the last 20 years I always recommend it. Thank You again. Colette Bini More

My experience buying my new car. We recently went to Gullo Toyota to purchase a new car and had the pleasure of working with Joyce Castelan. She was very knowledgeable and professiona We recently went to Gullo Toyota to purchase a new car and had the pleasure of working with Joyce Castelan. She was very knowledgeable and professional but also very friendly. We are longtime Toyota owners and have continually had great service at Gullo. We would refer any of our friends and family to Joyce for a new car. Thank you Joyce, I love my new car. Leigh Cotton More

Great Service!! I want to highly recommend Kenny Johnson in the Service Department. He is a great guy to deal with and really takes care of you. Awesome service!! I want to highly recommend Kenny Johnson in the Service Department. He is a great guy to deal with and really takes care of you. Awesome service!! More

satisfying I believe the service representative was Kenny Johnson. I appreciate his attentiveness to check for recalls on my vehicle and notify me of his findin I believe the service representative was Kenny Johnson. I appreciate his attentiveness to check for recalls on my vehicle and notify me of his findings. I also appreciate his offer to wash the vehicle with the oil change and tire rotation. Thanks and see you soon for the recall. More

Great Dealership for service and sales Kenny Johnson is efficient, friendly, knowledgeable and always very helpful whenever we take the car in for service. You can call the day before you Kenny Johnson is efficient, friendly, knowledgeable and always very helpful whenever we take the car in for service. You can call the day before you need to have the vehicle serviced and they get you in and out very quickly when we take the car in early in the morning. Everyone at the dealership is extremely friendly and helpful. This is the 5th vehicle I have purchased from them. More

Great new car buying experience Joyce Castelan was the sales person I used in helping me find and purchase a new Highlander XLE. I had asked for price quotes from about a dozen othe Joyce Castelan was the sales person I used in helping me find and purchase a new Highlander XLE. I had asked for price quotes from about a dozen other Toyota dealers in the East Texas area, and Joyce gave me the best price quote up front for the exact Highlander XLE I was looking for. Many of the other Toyota dealers only wanted to try and sell me one of the Highlanders they currently had in stock, but Joyce took the time and effort to find the Highlander with the exact accessories I was looking for, and was able to get it to their dealership within about a week. She was very helpful and stayed in contact with me by e-mail on a continuing basis until I took delivery. Gullo Toyota has a motto that they "Treat You Like Family", and my experience with them would certainly verify that. More