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Gullo Mazda of Conroe - Service Center
Conroe, TX
38 Reviews
38 Reviews of Gullo Mazda of Conroe - Service Center
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June 07, 2023
Love doing business here. Salespeople are straightforward with none of the expected slime techniques I've repeatedly found at other dealers. Service is very good; more than Salespeople are straightforward with none of the expected slime techniques I've repeatedly found at other dealers. Service is very good; more than once I've brought my car in that other Mazda dealers have failed to repair and their repair crew nails the problem and fixes it. Services prices are reasonable and their techs are straightforward. Prices are pretty competitive for new cars; do your comparison shopping and walk in as an informed consumer and you'll do fine here. More
by rg
Employees Worked With
Logan
July 18, 2020
The entire staff at Gully Mazda is very nice and professional, and the service/parts team is especially great. Ii own two vehicles from Gullo and have been a happy customer for 7 years. Thanks! professional, and the service/parts team is especially great. Ii own two vehicles from Gullo and have been a happy customer for 7 years. Thanks! More
by Max
Employees Worked With
Dan Wyder
June 16, 2020
Always excellent service. The service manager, Dan Wrider, always goes over and above to make sure that all is taken care of and that you are completely satisfied with all services performed. I’ve had Wrider, always goes over and above to make sure that all is taken care of and that you are completely satisfied with all services performed. I’ve had my Mazda for 3 years and Gullo Mazda is the only place I’ve had it serviced. More
by Al
Employees Worked With
Dan Wrider
March 02, 2020
Went in for an inspection and the service manager told me that the windshield was tinted and would not pass. Then he said he would check with the technician. He did not come back until the car was failed for that the windshield was tinted and would not pass. Then he said he would check with the technician. He did not come back until the car was failed for inspection. The service manager is a ride a**hole. More
by steve
Employees Worked With
Mark
August 29, 2018
tire almost fell off Not only did $10.00 worth of quarters get stolen last year from here out of my car, but this time they didnt tighten the lug nuts and I drove it over Not only did $10.00 worth of quarters get stolen last year from here out of my car, but this time they didnt tighten the lug nuts and I drove it over a week and my tire almost fell off. Mazda says they will give me a free measly service and Tire Rotation smh ...no thank you..I want to live...and WHERE IS THE EYE ROLL EMOJI?????? IM GONNA GIVE THEM SOMETHING TOO! ON ONLINE bad REVIEW!.....and....my back up alert has not worked since I took it in last time, they tried telling me I dont have it on my car so I had to pull out all the standard bells and whistles to prove I do! And they say it's a coinsidence that it stopped working when I was there last time. Then he says they dont even know how to work on that. Eye roll again,...its supposed to be a mazda tech working on it and they should know that stuff. So much incompetence. I have a 2016 mazda 3 grand touring. More
by Janet
Employees Worked With
Tim
August 24, 2018
20,000 miles service with Oil Change on my CX-9 GT Requested synthetic oil change, however, it was service with conventional oil according to the invoice. Return the SUV to service to install synthetic Requested synthetic oil change, however, it was service with conventional oil according to the invoice. Return the SUV to service to install synthetic oil. After a week of driving, I checked the oil and it was over filled by 1qt, check the invoice and saw where the technician had fill with 6 qts. instead of 5 qts. I will need to take off from work again to get this corrected. The service rep was courteous and helpful in correcting this error. If you take your vehicle in for service, check fluids before leaving the dealer service department. The service dept will need to earn my trust again before I can recommend this service center. More
by cutaylor
Employees Worked With
Je
January 31, 2018
Dan in service is awesome !! Caring Daughter called in about my car, (recall) Dan asked her if it was dangerous. Sha said yes. Dan told her to get me in there . Got in there gave me a lo Daughter called in about my car, (recall) Dan asked her if it was dangerous. Sha said yes. Dan told her to get me in there . Got in there gave me a loaner. Awesome!! All in service department are very nice. Great Team More
by Mazda
Employees Worked With
Both ladies at the front desk. The only 2 i’ve Ever seen.
October 13, 2016
Service Department Start with I have purchased and serviced many vehicles over the years. Drove my sons car in for some lingering issues it's been having for some time! Start with I have purchased and serviced many vehicles over the years. Drove my sons car in for some lingering issues it's been having for some time! 1st visits ever here at Gullo Service dept Greated by Nicolette Dixon upon arrival She listened to my concerns and issues at hand. Immediately pulled car into service bay and had me on the road in under an hour. *i know that It's not always possible to.pull you right in all the time! This young lady was first class! True asset to Gullo Mazda I will return More
by Wolfe
Employees Worked With
Nicolette Dixon
April 29, 2016
The service of my new vehicle. I went in to have a screw taken out of one of my tires and see about doing my first oil change. David Williams explained everything to me and got my I went in to have a screw taken out of one of my tires and see about doing my first oil change. David Williams explained everything to me and got my car in and out. The staff even asked if wanted water and took good care of us while we waited for our car to be done. Will definitely come back to have my car serviced here again. More
by KELLY QUAIL
Employees Worked With
David Williams
April 27, 2016
Good service I went in for my Mazda 3's 10,000 mile servicing and it was done in a timely manner, approximately the allotted time which David Williams told me it w I went in for my Mazda 3's 10,000 mile servicing and it was done in a timely manner, approximately the allotted time which David Williams told me it would take. I have no complaints; all the work, including software updates, was done. More
by ynow
Employees Worked With
David Williams
