Gullo Ford of Conroe - The Woodlands - Service Center

Jessica Mutz was our service rep for two visits. She is well informed, efficient and customer friendly. She is well informed, efficient and customer friendly. More

This is the second time I've worked with Waseem on a service issue. Both times the service and communication was great. On one occasion even tracked down a hard to find part for me and got my truck repa service issue. Both times the service and communication was great. On one occasion even tracked down a hard to find part for me and got my truck repaired ahead of schedule. More

Great job. Great experience and explanation. Service writer Jessica knows her stuff and didn’t leave you wondering. She actually was extremely informative. Great experience and explanation. Service writer Jessica knows her stuff and didn’t leave you wondering. She actually was extremely informative. More

My 2022 F150 had a check engine light with a code related to the Catalytic Converter. I arrived (without an appointment) at Gullo Ford Monday Morning. I was greeted by Waseem Elh elou. Waseem said that with to the Catalytic Converter. I arrived (without an appointment) at Gullo Ford Monday Morning. I was greeted by Waseem Elh elou. Waseem said that without an appointment the wait would be 24 to 48 hours before my truck could be inspected and diagnosed. As I had no ride, and my wife was recovering from surgery I would have had to call an Uber. Waseem said that they would be happy to take me home (22 miles west of Conroe) and that would be fine. I received a text from Waseem on Wednesday that both cats had been replaced under warranty and that they would chase down the two electronic gremlins I had asked about the following day. Late Thursday afternoon Waseem contacted me and said that all issues had been fixed and the truck was ready. I still had no way to get to the dealership and asked for a shuttle. I was COMPLETELY AMAZED that Gullo would deliver my vehicle to me on Friday at no charge! At the appointed time my truck arrived all repaired. Full disclosure I have not used Gullo Ford service in more than 25 years but my preferred service center is now set to GULLO Ford on my Ford Ap! Thanks Waseem Elhelou for taking great care of me and my F150 Power Boost! More

Excellent dealership! Highly recommend their service department. Best we've experienced in a long time. Highly recommend their service department. Best we've experienced in a long time. More

Dealership was very good and they always kept me informed on the progress. It also worked out well for them to fix a ford recall on this visit. on the progress. It also worked out well for them to fix a ford recall on this visit. More

I have been a customer of Gullo for years, they are always very helpful and do what they promised and in a quick timeframe. always very helpful and do what they promised and in a quick timeframe. More

After my oil change which was accomplished faster than I could finish my coffee and enjoy a bag of popcorn, I asked the team an item on the touch screen. The Team was super helpful in setting it up and s could finish my coffee and enjoy a bag of popcorn, I asked the team an item on the touch screen. The Team was super helpful in setting it up and showing me how to do it. More

David Wachner kept me informed all the way while my truck was being worked on. The technicians did a great job repairing my steering Column and the other wore out steering parts. It now drives like it did was being worked on. The technicians did a great job repairing my steering Column and the other wore out steering parts. It now drives like it did the day I bought it back in 9/2001. Great job guys. More