Gullo Ford of Conroe - The Woodlands

DO NOT TAKE YOUR CAR HERE FOR SERVICE-IT’S A CRAP SHOOT! Dishonest/Lying/Misleading! Not going to give many details-you don’t want to hear them. Vehicle was towed in with simple check engine light on. Em Dishonest/Lying/Misleading! Not going to give many details-you don’t want to hear them. Vehicle was towed in with simple check engine light on. Emily said they might get to it in 3 weeks, 3 1/2 weeks later said it needed a transmission & they were booked up for another 4 months & we were welcome to come get it & take it somewhere else. Yada Yada Yada. We picked it up about an hour later & went to another big well known dealer for our business. Yes I was rude to them on the phone-as rude as anyone would be who’s charged almost $300 for basically storing the car for almost a month, diagnostic fee for reaching under the dash & reading a code scanner. REALLY!? Ashame-we’ve had the same car there for service before that was acceptable, slow but acceptable, no complaints before. Of course there’s more to it but it doesn’t matter. Don’t know how long Emily has been in this line of customer service work-she’d have a better career cleaning houses or something. More

The service we received was completed very quickly and each Gullo employee was very professional and helpful. each Gullo employee was very professional and helpful. More

Was Recall Issue . Had Appointment at 8. Got to dealership about 7:45 . Was out by 8:45 . Had Appointment at 8. Got to dealership about 7:45 . Was out by 8:45 . More

Every time I bring my on vehicles in for service, I am pleased with the results. Service dept is outstanding. Been using gullo ford for 3 years now. I would not go to any other dealer. pleased with the results. Service dept is outstanding. Been using gullo ford for 3 years now. I would not go to any other dealer. More

Oil change fast and employees very professional. Nice waiting area with coffee. Could not ask for any better service. Nice waiting area with coffee. Could not ask for any better service. More

Everyone I dealt with was top notch and very. professional. I would use Gullo Ford again. professional. I would use Gullo Ford again. More

Great service and being very pleasant at all times and very comfortable to work with very comfortable to work with More

Setting up six vehicles to have a recall done on. Rex in Service has been my point of contact. Very professional and courteous. Rex in Service has been my point of contact. Very professional and courteous. More

Had a issue the dealer got me right in took care of extended warranty and serviced the truck first rate extended warranty and serviced the truck first rate More