Back

Gullo Ford of Conroe - The Woodlands

Conroe, TX

4.9
1,772 Reviews

925 I-45 S

Conroe, TX

77301

Directions

By Type

Showing 1,772 reviews

July 20, 2023

Wassem did excellent job making my service appointment, communicating the date & time, reminding me again and meeting me on time as I arrived. He was clear on the service performed and what recall was requ More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Wassem
July 19, 2023

From the initial phone call for scheduling appointment to drop in my vehicle off and as well picking it up very professional service More

by Ehbeck82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolby
July 17, 2023

Omar and Anthony were such a gift to our family. We’d been in the market for a new family vehicle for a while and had shopped many options. Gullo Ford offered excellent knowledge of the vehicle, tim More

by KPoDee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar, Anthony Rodriguez
Jul 20, 2023 -

Gullo Ford of Conroe - The Woodlands responded

Kpodee, thank you for leaving such a great review and high star rating. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Please let us know if we can help you again in the future!

July 13, 2023

Or a straight up honest deal go see Garrett and fleet. You’ll go the extra mile to make sure you’re happy with your purchase.! More

by Ironman10518
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Skinner
Jul 17, 2023 -

Gullo Ford of Conroe - The Woodlands responded

We are happy we could make your experience a positive one! Thanks again for your business! Take care!

July 11, 2023

Excellent experience from dealer. The wait from Ford was longer than I expected but all is good. Gullo is the best! Thank you Garrett for your patience and understanding! More

by Ironman10518
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Skinner
Jul 29, 2023 -

Gullo Ford of Conroe - The Woodlands responded

Ironman10518, thank you for your kind words and congratulations on your new vehicle! We are happy Garrett and the Gullo team could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 11, 2023

Good customer service and the recall work was done very quickly. Thanks for your prompt response to our call. More

by rjpapciak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Jul 19, 2023 -

Gullo Ford of Conroe - The Woodlands responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

July 10, 2023

My husband and I went in to buy a truck and had the worst experience. Long story short, after test driving and deciding on the truck we wanted, Mary Chan said she call us the next day with prices after she s More

by Jordin
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Mary Chan
Jul 12, 2023 -

Gullo Ford of Conroe - The Woodlands responded

Jordin Z, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. I have discussed the matter with the sales manager in new vehicle sales and he should have waited to add leather to this v ehicle after you made your decision to purchase or not. The vehicle had been scheduled for a leather install for display to show customers what we can aftermarket leather looks like. We do not have HIDDEN FEES, however we do add and install wheel locks and window tint and we always include an addendum announcing this right beside the factory window label. We are sorry we could not come to an agreement and we have used this as a teaching moment with Mary. If you would like to discuss this further, please give us a call at 281-367-0000

July 08, 2023

Buying a new vehicle can be a long process, I personally dread it. Karrie Shugart changed my mind, she made my entire experience stress free. She was patient, kind, professional, thorough and answered all o More

by Kayyrodd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karrie Shugart
July 07, 2023

Great buying experience. Pedro and Ronnie handled everything perfectly. Just a great family owned dealership. Thanks More

by r.stacks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro, Ronnie, Anthony Rodriguez
July 07, 2023

Sales did a great job of getting us taken care of, test drove 3 vehicles and found the one we wanted. More

by markrau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thad Mentzer and Ceasar in F&I , Anthony Rodriguez
...
28
...