Gullo Ford of Conroe - The Woodlands
Conroe, TX
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Did not have time to make an appointment so I drove up. They said it was a 2 hour wait. I had to get it done that day so I told em I'd hang out in the lobby, eat some great popcorn and catch up on my m up. They said it was a 2 hour wait. I had to get it done that day so I told em I'd hang out in the lobby, eat some great popcorn and catch up on my messages. They had my car ready in less than an hour Everything taken care of Just another reason I buy my cars at Gullo More
Very easy to work with, no pressure, relaxing environment. Salesman and finance dept both spot on. This is third buy from these guys looking forward to the next purchase environment. Salesman and finance dept both spot on. This is third buy from these guys looking forward to the next purchase More
AVOID THIS DEALERSHIP! I caught them in an illegal bait and switch scheme. After purchasing my vehicle, they continued to advertise it and then reduced the price by over $1 I caught them in an illegal bait and switch scheme. After purchasing my vehicle, they continued to advertise it and then reduced the price by over $1,000, baiting potential buyers just to switch them to another car on the lot. Completely illegal. To add to it, the contract I signed listed the mileage as around 2,000 less than what it was when I drove it off the lot. My 12,000 mile bumper to bumper warranty is now a 10,000 mile warranty. AVOID THIS DEALERSHIP AT ALL COSTS! More
I brought my Ford Taurus in because as I was driving the light came indicating a tire was low. I’ve never been disappointed in Gullo Ford’s service on my Taurus. I pulled into their service area and it wa light came indicating a tire was low. I’ve never been disappointed in Gullo Ford’s service on my Taurus. I pulled into their service area and it was pretty much full of customers and their cars needing some type of service. But, it was only a minute or two before someone came right over to help me. I’m not sure what his title was but since he advised me of what a second red light was I thought of him as a service advisor. He informed me he would have all my tires checked for possibly damage. I waited inside for a short time and when he came back he told me they had checked all my tires for me and found no nails or other damage to any of them. They were all low in air so they took care of that problem for me. It’s great to have a dealership that makes buying a car easy and follows that with an efficient and friendly service department. I have used the talents of their auto shop in back of their dealership a couple of times. They really care about their quality of work performed on your car! Everything a customer could need in the same location. More
Very well organized. The gentleman that helped me was very thoughtful and every question was answered. I did not seem pressured. The gentleman that helped me was very thoughtful and every question was answered. I did not seem pressured. More
Gullo Ford does an outstanding job communicating with their customers—both before and after the appointment. I also appreciate being able to exit my vehicle under cover when it’s raining. My customer exp their customers—both before and after the appointment. I also appreciate being able to exit my vehicle under cover when it’s raining. My customer experience today was excellent! More