Gullo Ford of Conroe - The Woodlands

I will never do Business with Gullo again !!!! I have purchased two vehicles from Gullo in the past 8yrs and always used Gullo for service during this time. I live in Conroe and try and keep my bui I have purchased two vehicles from Gullo in the past 8yrs and always used Gullo for service during this time. I live in Conroe and try and keep my buisiness local if at all possible. I am always recieving flyers in the mail from Gullo wanting to purchase my vehicles back, so the other day while getting my oil changed at Gullo I decided to let them look at my vehicle and give me a cash price. Chris Pinto introduced himself and explained that he would inspect the vehicle and give me a price. I gave Chris a call later that evening and he explained to me that Gullo would buy the car for $10,000. I thought this was a fair price for the car and setup an appointment with Chris to come in and sale the car. The day of the appointment I called Gullo to speak with Chris to make sure everything was still good with the deal and the receptionist explained to me that Chris was not at work today! This is when I started having doubts, but I spoke with the manager David Bracewell (who I personally bought my last vehicle from) and he assured me to come on in that everything was fine and Gullo would buy the vehicle for $10,000 just like Chris had explained to me prior. So I take off work that day and my wife juggles her work schedule to make the appointment to go to Gullo and we get there and David and his salesman offer me $7,000 for the car. Chris Pinto and David Bracewell lied to me to get me to the dealership and try and lowball me on the price. I dont appreciate being lied to and the dishonest tactics Gullo tryed to pull with me!!!!! A complete waste of my time and I will never do any kind of buisness with Gullo again!!!! It is a shame that you cannot trust your hometown dealership. More

We made 2 visits to the dealership and saw Darrel. both times. One the first visit Darrel was well informed, helpful, and enthusiastic about showing us several different models. On the second trip I brough times. One the first visit Darrel was well informed, helpful, and enthusiastic about showing us several different models. On the second trip I brought the homework that I had done researching the price and we had a deal in 30 minutes. I got the price I wanted without haggling or even hearing about "undercoating" and extended warranties. The experience was first rate. This is the second car we bought from Gullo and Darrel Nilsen E.Cayce More

Was in the market for my first new car, had decided I wanted a new Fusion. Visited this dealership as it is the closest to home. The first time my fiance and I went out just to look, ended up test drivin wanted a new Fusion. Visited this dealership as it is the closest to home. The first time my fiance and I went out just to look, ended up test driving. The second time I went out, my dad insisted on going so that I wouldn't get screwed around with the price as I had never bought/financed a car before. Met with the same sales guy as the first time. Test drove the car again, I knew that that was the car that I wanted. He kept leaving the lot to go take phone calls, which pissed my dad off so he was quickly losing interest. Once we got inside to look over numbers, of course the advertised price that's on the marquee is for the "ad car" that the guy says they hadn't had on the lot for almost two weeks, go figure. My dad starts asking questions about price and financing, the guy does the whole "let me go check with so-and-so" bit a few times. Ultimately, the price of the car ended up being about 7500 bucks over what the "ad car" was going for and they would not budge on the price. The only upside of my visit to this dealership was experiencing what car buying SHOULD NOT be. I did buy the new Fusion, however, I went to Ryan Ford in Sealy. They had SEVEN of the Fusion SEs on the lot for about 500-1000 bucks above what Gullo's ad car price was, and they actually know what customer service is. More

Got what I wanted thru the internet dept and the price I wanted to pay without any hassles and was in and out very quickly. 1 hour WOW! wanted to pay without any hassles and was in and out very quickly. 1 hour WOW! More

Ford Mercury of Conroe is also known as "Gullo Ford Mercury of Conroe. Upon 3 differnt visits, I was dissapointed each time due to what seemed to me as deceiving business practices. If you don't feel Mercury of Conroe. Upon 3 differnt visits, I was dissapointed each time due to what seemed to me as deceiving business practices. If you don't feel like reading all the details (sorry, I had to "vent" somewhere), I'm basically upset becuase of the gimmicks they pulled. I know it's typical for a dealership to do this, but they offered me my worse car-shopping experience as of yet. I would not reccomend them to anyone. The first time I just went to look, knowing the price of the Mustang I wanted would be too high, so I didn't want to have my credit run. The salesman told me about this "special offer" of $5000 on my mustang and (me being inexperienced with car buying) I believed him. I then let them run my credit & afterward he realized he had made a mistake -- it was $5000 off of the Saleen, not the base model I was looking at. Then he tried to get me to sign some paper saying I agreed to this much-too-high price. I left dissapointed with no car. A few months later, I went back checking on an add I saw on T.V. advertising $7,000 off MSRP. I asked a salesman (different from the first time) about any specials they had & he told me they had $5,000 off. When I questioned him, he had to "go check with his manager" and came back happy to tell me that it WAS $7,000 off. Unfortunantly, and the salesman was unwilling to negoiate. I came back a couple days later to try again with another salesman. I wound up getting the same guy, but we got somewhere this time. He called his sales manager Mike over to discuss things with me. Mike told me my price estimates were way off -- I pulled out the paper I printed with calculations and he said "oh, I guess you are right." Then he came back with an offer saying that the special of $7,000 off ended two days ago. He reassured me it had ended when I seemed suprised. Then I showed him the paper I printed straight from his website that said the offer hadn't expired yet. He walked away and I didn't see him after that. I tried to talk for a bit after that with the finance people, but they seemed unwilling to work as well. Once again I left dissapointed -- but this time I'm certain I'll never be going back. More