Gulfgate Dodge Chrysler Jeep Ram

Bad experience Brought my car in to check for any damages after falling into a hole of unfinished construction work. I spoke with steven to schedule an appointment. Brought my car in to check for any damages after falling into a hole of unfinished construction work. I spoke with steven to schedule an appointment. I told him I would bring it in the day before, and he told me to leave it with Gary. When I arrived Gary went to the car, filled out some paperwork, and told me to sign and I was good to go. Came back the next day to pick up my vehicle due to there being no damage. The lady at the desk said I had a charge of 68 dollars. I was confused as to why I was being charged and asked why? She asked Steven to come in and explain the fee. When he approached me I kindly asked what the charge was for he looked at me and with an attitude said I dont know Gary should have explained everything to you (which gary did not) so I told him Gary did not explain anything to me. I left very upset all I wanted was a explanation not any kind of rudeness. Probably won't be returning for services in the future. More

Lug nut removal Horrible!! I was told by 2 different Dodge Jeep dealerships that locking lug nut removal was a free service. I brought my vehicle in to gulf gate and Horrible!! I was told by 2 different Dodge Jeep dealerships that locking lug nut removal was a free service. I brought my vehicle in to gulf gate and they initially told me the same. Then after I was about to leave my car for service.. they said they would have to charge me $25.00 for the removal because there was a possibility that the lug nuts were stripped or damaged and may be difficult to take of. I clarified that if they are normal then it would be no charge and the rep agreed. I came back to pick up my car and they then told me that I was going to be charged over $60.00 for the removal even though they were removed without issue!! I spoke with the manager and he begrudgingly comped my service, and when I got my vehicle back.. I realized they hadn’t returned my locking lug nuts that they had removed. I had specifically asked to get them back at the beginning. I waited another 20 min for them to find the lug nuts and returned them to me in a dirty, greasy latex glove!! Gross , unprofessional and unacceptable More

Awesome Juana was so helpful! I recommended my dad and he got a car too. Everyone was so helpful and nice. Would definitely recommend to others. Juana was so helpful! I recommended my dad and he got a car too. Everyone was so helpful and nice. Would definitely recommend to others. More

Awesome experiments I would like to thank y'all for your professional team... it took a half a day to fix my car that was amazing When the other Dodge had my car for 4 d I would like to thank y'all for your professional team... it took a half a day to fix my car that was amazing When the other Dodge had my car for 4 days any did nothing to it so I thank you very much More

Sold a lemon I will never return nor refer anyone there anymore ........................Gulfgate Dodge sucks. Business was terrible . I will never expect that agai I will never return nor refer anyone there anymore ........................Gulfgate Dodge sucks. Business was terrible . I will never expect that again . False advertising.Have a good day More

Great customer service Everyone was amazing from the time I walked in till I walked out to my new vehicle. Could not for a better experience. Won’t go anywhere else the nex Everyone was amazing from the time I walked in till I walked out to my new vehicle. Could not for a better experience. Won’t go anywhere else the next time I need a new car More

Purchase RAM 3500 I think I got a good deal on my new truck but I especially liked the sales process and Angel our salesman. Process was quick, efficient and friendly I think I got a good deal on my new truck but I especially liked the sales process and Angel our salesman. Process was quick, efficient and friendly with Angel Borrego going out of his way to make it happen and us to feel comfortable More

Misdiagnosed causing claim to be denied Took my flooded vehicle in for estimate and they told my adjuster no water damage ,causing my adjuster to deny my claim-and we have video to prove wa Took my flooded vehicle in for estimate and they told my adjuster no water damage ,causing my adjuster to deny my claim-and we have video to prove water was in transmission . They did a flush but refused to give us any paper work and advised us they weren’t going to assist us with repair vehicle and we asked for errors policy and they said they didn’t have such a policy . We are in the process of hiring an attorney with more evidence of flood damage . More

Easy going & not too pushy. Great experience so far best sal Great experience & great customer service. Armando Garza salesman made it easy to get me a new truck without no confusion. Made it clear what my optio Great experience & great customer service. Armando Garza salesman made it easy to get me a new truck without no confusion. Made it clear what my options were. Thank you Gulfgate dodge More

Good attention from Mr luis Principalmente el sr Luis me atendio en espanol todo lo que le dije lo arreglaron mas rapidito de lo que esperaba por esa atencion siempre que puedo Principalmente el sr Luis me atendio en espanol todo lo que le dije lo arreglaron mas rapidito de lo que esperaba por esa atencion siempre que puedo regreso con ustedes en otro dealer me han descriminado More