Gulfgate Dodge Chrysler Jeep Ram

Base service In April I received an oil change and I asked the associate to have the mechanic check one of my tires because I was losing air pressure. I was inform In April I received an oil change and I asked the associate to have the mechanic check one of my tires because I was losing air pressure. I was informed by Johnathan that the tire could not be repaired and that I needed to buy a brand new tire that cost $170. I refused and asked for them to put the tire back on. I picked up my car with out any issues, so I thought. Fast forward to Wednesday 6/3, my tire started to lose pressure again and I took it to a tire shop. When they asked me for the key to the rims, I went in the glove compartment where the mechanic left it and there was no key in the container. I went to the dealership immediately and was told by Jonathan that I needed to come back Thursday morning so that the Manager can order new parts. I arrived this morning at 0830. About 20 minutes later. Johnathan gave me a new set and said that they match the ones I have on my car even after I asked him was he sure. I left and went straight to the tire shop and waited 2 hours for them to tell me the key didn’t match. I went back to the dealership very upset and crying hysterically when I was told I needed to leave my car and it would be a few hours. The only person that came to calm me down was a sales rep that actually sold me my car, Jaron. I received the rental at 1230 and I didn’t get my car back until 1630. I asked to speak with the manager and when I spoke with him he just looked at me as if I was speaking a different language. I expressed to him everything that happened and that this was the worse customer service I have ever experienced. He just nodded his head and said ok without an apology. My parents referred me to the dealership and I referred my niece but I will no longer do business or refer anyone else to the dealership. This was a big inconvenience and very time consuming. More

Great experience I traveled from Pensacola Florida to Gulfgate Dodge in Houston Texas for the great customer service and great price. I find it well worth to travel 7 I traveled from Pensacola Florida to Gulfgate Dodge in Houston Texas for the great customer service and great price. I find it well worth to travel 7 and a half hours to get the vehicle I want for the price I want. More

Excellent Jeff was a awesome sales man . He always held me he’s the bomb dot com i know where to go every time i want to get out my car gulf gate dodge Jeff was a awesome sales man . He always held me he’s the bomb dot com i know where to go every time i want to get out my car gulf gate dodge More

Knowledgeable and helpful Everyone was on point, on Sat. During my visit. Very polite and helpful. The wait was not to long,it was all around great service. Everyone was on point, on Sat. During my visit. Very polite and helpful. The wait was not to long,it was all around great service. More

I just love on how fast was the process Thankyou all I will defenetly will go back to make my next purchase there, I will recomend y’all with friends and family, Thankyou for everything Thankyou all I will defenetly will go back to make my next purchase there, I will recomend y’all with friends and family, Thankyou for everything More

Disappointing and unprofessional. Basically I should have just taken it to a regular mechanic and saved time and a headache and FYI if you want updates call them yourself. Basically I should have just taken it to a regular mechanic and saved time and a headache and FYI if you want updates call them yourself. More

Excellent service. Luis provided professional service in person and made it an ease to schedule appointment over the phone also. He even provided a follow up service. Luis provided professional service in person and made it an ease to schedule appointment over the phone also. He even provided a follow up phone call to check and see was everything good with vehicle. More

Experience It was a refreshing experience my sales team was/is awesome recieved a great deal on a new 2500 dodge truck thanks for the great service It was a refreshing experience my sales team was/is awesome recieved a great deal on a new 2500 dodge truck thanks for the great service More

Joe B - sales man Joe B. Is an awesome sales man. Joe B and Alex (sales Manager) went out of their way to make the deal happen. Great sales rep. Awe-some-ness!!!&#12851 Joe B. Is an awesome sales man. Joe B and Alex (sales Manager) went out of their way to make the deal happen. Great sales rep. Awe-some-ness!!!😁😆🤗😁 More

Overall Review The establishment was very clean inside and out which is always a good first impression. The serviceman that assisted me was very pleasant and knowle The establishment was very clean inside and out which is always a good first impression. The serviceman that assisted me was very pleasant and knowledgeable. More