Gulfgate Dodge Chrysler Jeep Ram
Houston, TX
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Marc is AMAZING Marc Memiaghe was so nice and understanding. He broke down to me what needed to get done and took good care of me. Need more people like him!! Thank Y Marc Memiaghe was so nice and understanding. He broke down to me what needed to get done and took good care of me. Need more people like him!! Thank You! More
Great staff Jonathan Williams was the person that helped me and he was very helpful and made sure I understood everything. Though in the end I took my car to get Jonathan Williams was the person that helped me and he was very helpful and made sure I understood everything. Though in the end I took my car to get serviced elsewhere, because of the price, I was very happy with how I was tended to at this location. More
Got it done Wife and I accompanied son to look for a vehicle even though son's lack of credit. They could not finance him but wife and I were able to get a 2018 N Wife and I accompanied son to look for a vehicle even though son's lack of credit. They could not finance him but wife and I were able to get a 2018 Nissan Sentra that son will take over the payments. Salesman Craig Roberts was working hard for us in obtaining a payment that son can afford. We can see going back to dealership and working with Craig again. More
Had a great experience Gary and Rhonda were great, friendly and helpful. I had problems with my ac and brakes had my truck ready in two days and provided a loner because I Gary and Rhonda were great, friendly and helpful. I had problems with my ac and brakes had my truck ready in two days and provided a loner because I also had recalls. More
Oil change service I came into have my oil changed and tires rotated. My service guy, Marc, greeted me immediately, grabbed my keys, and confirmed what I was having done I came into have my oil changed and tires rotated. My service guy, Marc, greeted me immediately, grabbed my keys, and confirmed what I was having done. He told me he was going to take good care of me. That he did. My wait wasn’t at all what I thought it would be. I was prepared to spend a lot of my day there but it didn’t take long at all. It was a great experience. More
Outstanding service Had a bit of an issue coming in to get my oil changed long story short Luis took care of the issue. Thank you for your help Had a bit of an issue coming in to get my oil changed long story short Luis took care of the issue. Thank you for your help More
Purchase new car The candid conversations I had with Mr. Pason and Mr. Watkins, were on point. They kept it genuine and straight to the point. Awesome service!!! The candid conversations I had with Mr. Pason and Mr. Watkins, were on point. They kept it genuine and straight to the point. Awesome service!!! More
No sense of urgency. I took my car in on a Friday. Rhonda ran my insurance & had plates for a loaner in 5 minutes. It took 50 more minutes to wait for them to bring the lo I took my car in on a Friday. Rhonda ran my insurance & had plates for a loaner in 5 minutes. It took 50 more minutes to wait for them to bring the loaner around. They called me later that day and said they ordered the wrong part (I had taken the car in the week prior and they said they would order the part and I could bring it back in). They ordered the wrong part for the car and it wasn’t until I called the following Wednesday that they had the car ready. Makes me wonder when they actually had it fixed since I was the one that had to follow up. More
Excellent service I appreciate the service they give me an make me feel very comfortable. I love how they make sure my Jeep is running right. Thanks I appreciate the service they give me an make me feel very comfortable. I love how they make sure my Jeep is running right. Thanks More
Poor Communication I was charged for them to tell me it was my battery. I purchased warranty to avoid having to guess why my check engine light comes on. Regardless, the I was charged for them to tell me it was my battery. I purchased warranty to avoid having to guess why my check engine light comes on. Regardless, they said warranty does not cover the diagnostic. I understand the battery is not covered, but it defeats the purpose of why I purchased a warranty to be able to bring in vehicle when lights come on. The representative Gary never explained I would be responsible for a fee if the problem was not something covered by warranty. Bad experience overall and now just thinking of trading in this vehicle. Has had transmission issues and other stuff already. More