Gulfgate Dodge Chrysler Jeep Ram
Houston, TX
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outstanding customer service Michael Soileau was an outstanding salesman. Deshaun Jefferson was superb with the financing portion! I will definitely purchase vehicles from these g Michael Soileau was an outstanding salesman. Deshaun Jefferson was superb with the financing portion! I will definitely purchase vehicles from these guys again. I live in Rosenberg so it's almost an hour drive for me to get there. So I bypassed many dealerships to get the service I wanted. Please see these guys if you want to be taken care of. More
It was ok It was average. One service rep seen me outside and just walked off without even greeting a customer. I thought that was rude but hey im just a custom It was average. One service rep seen me outside and just walked off without even greeting a customer. I thought that was rude but hey im just a customer.Deon Wallace ended up helping me really good customer service. This young man answer all my questions and even help me with ordering a part thats already chipping on my Jeep from not having vehicle that long. More
Thank you for helping me with my Jeep. Luie helped me se up my appointment, called me when my vehicle was ready as well and helped my brother when he dropped o for helping me with my Jeep. Luie helped me se up my appointment, called me when my vehicle was ready as well and helped my brother when he dropped off my Jeep to get checked. They fixed some recalls on it and fixed the main problem as well. They even gave my brother an Uber home when he went to drop off my Jeep. I was not there but I’m glad my brother was treated with great service just like how I would of wanted to get treated. Thank you! More
Great The service advisories was friendly and answered all my concerns was respectfully and keep me informed on how long before my car would be ready. The service advisories was friendly and answered all my concerns was respectfully and keep me informed on how long before my car would be ready. More
Service oil Muy exelente servicio y super atentos muchas gracias estoy muy satisfecho de como nos trataron y las llamadas que nos isieron para tenernos enterados Muy exelente servicio y super atentos muchas gracias estoy muy satisfecho de como nos trataron y las llamadas que nos isieron para tenernos enterados de que dia quedaria lista mi camioneta muchas gracias de parte de la familia mendo More
Best buying experience ever Great buying experience,great sales person.Barry Goins was very knowledgeable about the vehicle and very helpful.Really good sales managers and all st Great buying experience,great sales person.Barry Goins was very knowledgeable about the vehicle and very helpful.Really good sales managers and all staff.Thanks More
The good and the bad Sad that sales guys are unpleasant and can’t follow through with their promises. I had to leave my car with service 4 days after I purchased to fix 4 Sad that sales guys are unpleasant and can’t follow through with their promises. I had to leave my car with service 4 days after I purchased to fix 4 MINOR things. I arrive and was told my appointment for a loaner car (which I needed to get to and from work and to have Incase an emergency with my 8week old baby) was never scheduled so they rescheduled me for the next week. I came back 6days and left my recently purchased car expecting it to be done in MAYBE 2 days... NOPE 8 days later I get a call threatening to bring back the loaner or they’ll start charging me by the day...BUT MY CAR WAS NOT READY.. they asked me to bring it back next week bcs “the guy” that hat to approve a ding repair wasn’t there in ding repair day. After a lot of stressful back and forth and me threatening them back to get in touch with the owner/president Mr. James Davis (which I called and left 3 messages for w/receptionist) I finally I got somewhere with them. Finally got a manager to make and appointment for my ding to be repaired, my missing Mat to be put in and a missing lock puttin to be added (see MINOR things) I’m finally content with the my 30k car, I am satisfied and Love my new car. Deal with a manager, they’re more straightforward and quick to satisfy the costumer. After all, what brings you back to the same dealership? GREAT Costumer service and great prices. Thanks, George Naabout for taking care of what other employees couldn’t. More
A wonder experience in car buying My sales representative was Barry Goins, I am sure all Sales personnel are wonderful, but Barry just made the late evening bearable. He showed me e My sales representative was Barry Goins, I am sure all Sales personnel are wonderful, but Barry just made the late evening bearable. He showed me everything on this truck, and two days later, he is still walking me through with helpful information. I traded my small V8 Toyota Tundra , for a larger V8 Hemi Dodge Ram. I can not express enough on how much love this truck. I feel so much safer in pulling a travel trailer, He has been with Dodge for many years, and you could tell, he did not hesitate in giving you every answer on what this truck could do. My buying experience was extremely great. Note to anyone buying a truck. I did not get to the dealership until 7:00pm, and we finished up at 10:30, I kept this man from his family, when they close at 9:00pm, I was tired, and I know he was tired also, but he never showed a sign of a long day, and stayed there until I drove off. Good Man ! Who knew it takes that long for a trade in, and all that goes into the sell of a new vehicle. More
The WORST EVER!!! The most unethical people EVER!! True validity to not trusting “used car salesman!” Vehicle that broke down on I-45! I nearly lost my life! The most unethical people EVER!! True validity to not trusting “used car salesman!” Vehicle that broke down on I-45! I nearly lost my life! More
Great service and very helpful Great Service with a very good price. Sales Parson was very helpful and reviewed every operation of Vehicle function. went beyond to make sure we were Great Service with a very good price. Sales Parson was very helpful and reviewed every operation of Vehicle function. went beyond to make sure we were completely satisfied. Really love our new Dodge Truck More