Gulfgate Dodge Chrysler Jeep Ram

Five hours wasted Made apponinment in advance,to have my car checked for engine light on, got there only to find out appointment not set.was told it would get taken car Made apponinment in advance,to have my car checked for engine light on, got there only to find out appointment not set.was told it would get taken care of,five hrs later still nothing,had to reschedule More

Incomplete Service When I called to set up service appointment the man was very rude and wouldn’t let me get a word in. When I arrived the people in customer service wer When I called to set up service appointment the man was very rude and wouldn’t let me get a word in. When I arrived the people in customer service were very friendly and everything seemed fine, a very clean, friendly place. I went in for a oil/filter change, tire rotation, and MPI. Tire rotation was not done even though service center claimed it was when I was handed back my receipt. Oil change was done, they said MPI was done and everything was fine, but not sure at this point if it was even done because they were dishonest about competing tire rotation. When I go in on a Saturday and take time out of my day I expect the things to get done that I need to on my vehicle. No matter how friendly, or nice the center was, if what I needed to get done wasn’t, that’s unacceptable and unfair to your customers. I will no longer be returning to this service center. More

Repair My Jeep was in for repair to the rear tailgate. The shocks were taken off, a mess was left in the rear, I was not told about it and the repair was not My Jeep was in for repair to the rear tailgate. The shocks were taken off, a mess was left in the rear, I was not told about it and the repair was not done. However that’s because I needed to take it to a network dealer so the extended warranty would cover it. I took my vehicle to another dealership and they said they had never seen such a mess it was left in. More

Still an issue with vehicle Took my car to be serviced yesterday even wrote a positive comment. However, drove my truck and parked to go in restaurant with friends. Came.back out Took my car to be serviced yesterday even wrote a positive comment. However, drove my truck and parked to go in restaurant with friends. Came.back out my car wouldn't start. Tried the ignition again and it started but then my engine light pops on. I just has truck serviced yesterday at dealership and both the engine light and email.pops up to say it needs to be serviced More