Gulfgate Dodge Chrysler Jeep Ram

Terrible The service department is horrible. Left my car a mess and also was not helpful what so ever. Took forever to get a hold of someone and I even spoke t The service department is horrible. Left my car a mess and also was not helpful what so ever. Took forever to get a hold of someone and I even spoke to the manager and he didn’t even seem to care about my concerns. He just said we will do better next time? Only went to the service department because I am leasing a brand new Jeep from the dealership. Hopefully never have to deal with the service department again. More

Best Customer Service Had a horrible experience at clear lake, but made an appointment with Steven Hernandez at Gulfgate and he treated us amazingly, we will never ever get Had a horrible experience at clear lake, but made an appointment with Steven Hernandez at Gulfgate and he treated us amazingly, we will never ever get anyone else or another dealer. More

Quick and timely I think that Marcus was very informative and efficient with the time. He made sure I understood everything being done to my vehicle. I really apprecia I think that Marcus was very informative and efficient with the time. He made sure I understood everything being done to my vehicle. I really appreciate him. More

Great Dealership Awesome sales and service department ..Everyone was extremely helpful and provided great customer service. The work was done in a timely manner and e Awesome sales and service department ..Everyone was extremely helpful and provided great customer service. The work was done in a timely manner and everything was done right. More

A Recall and Oil change Customer services was great and the service on my car was done in a timely manner. I was very surprise on how quick my car was ready. It was less than Customer services was great and the service on my car was done in a timely manner. I was very surprise on how quick my car was ready. It was less than two hours. More

Run, don’t walk! Wow, I’ve never had such a bad experience buying a new vehicle. My sales associate was the most unprofessional, disorganized sales person i’ve ever Wow, I’ve never had such a bad experience buying a new vehicle. My sales associate was the most unprofessional, disorganized sales person i’ve ever seen. I had to wait hours for my vehicle to be cleaned up and made ready. When I got home, many miles away I discovered I didn’t have any manuals on the vehicle. Then I discovered it should’ve had wheel locks on it and it didn’t. Back to the dealership again. That’s where I discovered that if I bought a Jeep I could get a free lift kit. That I found out by looking out the window and seeing it on the bulletin board instead of being told about it from the sales person. More

Busy work schedule, decided to squeeze in an oil change Came in at the last second to have my oil changed and my tire inflated to recommended PSI. Found it very convenient that the dealership has a Mopar ex Came in at the last second to have my oil changed and my tire inflated to recommended PSI. Found it very convenient that the dealership has a Mopar express lane. I was greeted and attended within 5 minutes. From start to finish was there about an hour, there were several cars in front of me, found the wait was reasonable considering the amount of people in the waiting room. Overall, good experience, fast and friendly staff. More

Polite Take your vehicles to Gulfgate in Houston Texas. I have had so many repair people up sale and talk down to me because I'm a woman in my lifetime, tot Take your vehicles to Gulfgate in Houston Texas. I have had so many repair people up sale and talk down to me because I'm a woman in my lifetime, totally not happening at Gulfgate. If you ever had this happen you know just what I'm talking about. The service person was respectful and polite, his behavior made my day, a special thank you to his mom. Oh and the truck runs great! More

Awesome service Ricardo was awesome and so helpful and polite Everything that i needed done was done and my car looked and drove amazingly Thank you so much Ricardo was awesome and so helpful and polite Everything that i needed done was done and my car looked and drove amazingly Thank you so much More

Great customer service They have a professional staff hassle free I really love that the customer is right great atmosphere quick to help you hands down great business They have a professional staff hassle free I really love that the customer is right great atmosphere quick to help you hands down great business More