Gulfgate Dodge Chrysler Jeep Ram

Louis in the service department was very helpful il Louis was very helpful and understanding. He communicated with me very clearly. Also he was very quick and I was in and out within not time. I will wo Louis was very helpful and understanding. He communicated with me very clearly. Also he was very quick and I was in and out within not time. I will work with him as he is a very helpful guy who cares about his customers first. More

Oil change Always great customer service sitting time is never alone and usually done within an hour or so Thanks to Marc Memiaghe Express Advisor Keeps me inf Always great customer service sitting time is never alone and usually done within an hour or so Thanks to Marc Memiaghe Express Advisor Keeps me informed as everything is going on and making sure my stay is comfortable. Appreciate him for the best customer service every visit More

I received excellent service! Everyone I came into contact with was friendly and helpful. My truck was repaired and returned with no problems. I received excellent service and high Everyone I came into contact with was friendly and helpful. My truck was repaired and returned with no problems. I received excellent service and highly recommended Gulfgate Dodge. More

There's always bumps in the road I came in Sunday 6.10.18 to buy my first car from a dealership. I've owned cars before but never one less than 10 years old. And I know my credit is b I came in Sunday 6.10.18 to buy my first car from a dealership. I've owned cars before but never one less than 10 years old. And I know my credit is bad, so I didn't get my hopes up. I received a letter from Capitol One pre-approving me so I went in to see what could be done. I was shown 2 cars in my range. I knew I needed something better than the oil leaking no a/c old explorer I had so I picked the 2014 Jeep Patriot. The sales guy helping me was good, wasn't as informative as i feel he could have been when it came to some numbers, but did answer everything I asked. Actually taking the car home is when everything did a complete 180.....I only made it 20 minutes away from the dealership before I was sitting on the side of the road. I called my sales guy only for him to tell me there was anything that could done at the moment I don't think he was understanding that I couldn't drive the car and something was wrong. I was crying. This inst at all how it was supposed to go, and he wasn't helping the situation. By the 3rd or 4th time I had to pull over on the side of the road I called to speak to a manager (Ryan) at the dealership, I explained what was going on, he told me to come back and he would have a loner gassed up and ready for me while they put my car in the shop in the morning, I was so overly grateful for him. I got back and my sales did not come off very nice or friendly when I came back. I was over it at that point and just wanted to go home. The next day by lunch time I had not heard anything about my car so I called and talked to somebody in the service department who told him that they did have my car at but they were still running tests to find out what was wrong and that my sales guy would call me back. I finally got a text 2 hours later for my sales guy saying the car was in the service department and being looked at that he would let me know whenever he knew something. I didn't hear anything for the rest of the night finally this morning he text me and told me that the car was ready for me to pick up when I asked what was wrong with it he told me that he would have the Diagnostics paper ready for whenever I got there. Now for what happened I was driving my Jeep Patriot and my traction control keep turning on and off in my life my throttle control kept turning on every time I like my throat culture and turns on I lose the ability to accelerate which for anybody who lives in Houston knows is not a great thing when you're doing 80 miles an hour down the freeway with you. I ended up having to pull over turn off the car and turn it back on four times before I finally made it back to the dealership to get a loaner. Naturally I looked it up and this is a fairly common problem with these cars it's just something that has to be replaced. I went back to the dealership after work to get my car and talk to Ryan in person. Talking to Ryan about everything helped a lot! I feel so much better about my decision and love my car. Everything was fixed and straightened out. And naturally the first thing I did, just like most girls with a new car, was go to the store and buy stuff to make my car smell good and look pretty. :) More

Sales technic are too exhaustively Although there is plenty of personnel on the floor, 90% of them do not act very friendly. Sales Technic had leaded Me to get into a debt that was not Although there is plenty of personnel on the floor, 90% of them do not act very friendly. Sales Technic had leaded Me to get into a debt that was not in my plans More

Oil change I gave the rating that I did because the staff is very professional and nice. They always keep in the loop regarding the service to your vehicle. I gave the rating that I did because the staff is very professional and nice. They always keep in the loop regarding the service to your vehicle. More

great and fast my experience couldn’t beein better fast and friendly service something that at other dealerships would tell me took 3/4 days to fix got help from a my experience couldn’t beein better fast and friendly service something that at other dealerships would tell me took 3/4 days to fix got help from a guy in service named steven dont know him in person because my car got towed in but he did a great job in gettin my car serviced that day i was in an out that same day More

Services Ricardo has always treated me in the best way, is my favorite in service, his patience and work make the visit to this apartment pleasant Ricardo has always treated me in the best way, is my favorite in service, his patience and work make the visit to this apartment pleasant More

Great service. Mr. Gary Borel is easy to work with. He was very courteous when i came in for my service. I have nothing bad to say about gulfgate dodge service dept. Mr. Gary Borel is easy to work with. He was very courteous when i came in for my service. I have nothing bad to say about gulfgate dodge service dept. They are great!! More