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Gulfgate Dodge Chrysler Jeep Ram

Houston, TX

3.8
1,807 Reviews

7250 Gulf Freeway

Houston, TX

77017

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Showing 1,807 reviews

June 26, 2018

Excellent His customer service is excellent. .He made sure I was comfortable while I waited. I don't experience good service often..so it was refreshing and the More

by freemangwen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Estrada
June 26, 2018

I got an oil change, in a timely manner. Very professional,. Brooke was the receptionist that wanted on me, he was very helpful and answered all my questions in a professional manner. I will More

by sanderst6570
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooke, Jeff Pason
June 24, 2018

VERY ,VERY POOR JOB !! CAN I GET MY MONEY BACK? Poor ,very Poor work!! I had too wait for 2 an a Half hours! And the Job was not even "completed ""!!!! Half xxx done to the minimum!!! Can I GET MY M More

by colvinj30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pedro Ponce
June 24, 2018

Always great service Everytime I bring my Durango I get great service. Everyone is very helpful and nice. I do fell like my Durango receives the care it needs. More

by gloriajean87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Estrada
June 22, 2018

Recall adjustments I was pleased with the service and I was able to get a rental car while they worked on my truck. The rental car agency came on site. The dealership ke More

by NATALIEWASHINGTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Soileau
June 22, 2018

Recall and oil change Received very good service from Steven Hernandez. He was very thorough and answered my questions. Took a bit for them to bring out my vehicle when I p More

by mivey2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Hernandez
June 22, 2018

Great I came in with my niece to by a. Car, that she badly need.. Gwenevere made the sale happen along with Melvin., they worked hard to help us leave with More

by wash122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin, Gwenevere M. Cloud
June 21, 2018

I was very pleased with customer service with Ms. Patsy. I very pleased from the beginning to the end . Ms. Patsy was outstanding . She was very knowledgeable . The best customers I had in a long time. My ve More

by alexanderin1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Patsy
June 21, 2018

The Customer Service Only You Can Dream Of Deon, was very nice. He previously made sure my Charger was thoroughly checked. He gave me estimates on what needed too be done. Gulfgate Dodge is “RE More

by ljsum60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deon Wallace
June 20, 2018

Did nothing but lip service My vehicle was taken there to verify the operation of the rear cross traffic sensor, that had failed due to a rear end collision. The service manager More

by buravik
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
borel
Jun 27, 2018 -

Gulfgate Dodge Chrysler Jeep Ram responded

HI, MY NAME IS LOUIE AND I'AM THE DRIVE MANAGER. I'AM SORRY THAT YOU ARE STILL HAVING PROBLEMS WITH THE SAME ISSUE. IF YOU WOULD LIKE, YOU COULD REACH ME ON MY DIRECT LINE AT (713)454-6119. WE WOULD LIKE TO SCHEDULE YOU IN AND GET YOU WITH THE SHOP FOREMAN SO THAT YOU COULD SHOW HIM EXACTLY WHAT'S HAPPENING, SO THAT WE CAN RESOLVE THIS ISSUE FOR YOU. THANK YOU

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