Gulf Coast Nissan

On Wednesday December 22nd after filling up my car with gas it wouldn’t start. It gave a reading disclosing error with the engine and battery. I also received an error message about my key fob. I received gas it wouldn’t start. It gave a reading disclosing error with the engine and battery. I also received an error message about my key fob. I received a jump and went immediately to O’Reilly Auto Parts to get a new battery. Gulf Coast Nissan of Angleton was closed for the day so this was the most feasible solution at the time. In the middle of running my errands on Thursday, December 23rd I took my car into Gulf Coast Nissan of Angleton because I knew my battery was still under warranty. I spoke with Josh who did my service intake information. After waiting 45 minutes the service guy and along with Josh conjured a story about my battery being perfectly fine. I asked multiple times were they sure because my car literally wouldn’t start and it freaked me out because my car is a 2020 Nissan Altima which shouldn’t have any extraneous mechanical issues. I left trusting their judgement because this is my local Nissan that I’ve been patronizing for over two decades. Ever since leaving there with a “perfectly fine” battery my car has had a hesitation when starting. Today, December 28th, after work I got in my car only for it not to start. I had to have one of my coworkers assist me in jumping the battery. I immediately went to Nissan of Baytown in which my suspicion was validated - I was lied to by Gulf Coast Nissan of Angleton. Instead of replacing the failing battery WHILE IT WAS STILL UNDER WARRANTY, they wanted me to come back with a dead battery after the expiration of my warranty to gain my money. The representative I worked with in Baytown took customer service seriously and showed me that all Nissan of Angleton did was super charged my battery in order to send me on my way. The audacity of Nissan of Angleton to send me off unprotected! I specifically told them I work out of town and I rely on my car for transportation. Not only is this beyond shady service, but a deplorable representation of the Nissan brand. Because of their lazy/nonchalant attitude towards my needs, my life could’ve been jeopardized if something graved would’ve happened with me being stranded because of a battery THAT IS STILL UNDER WARRANTY!!!! I was in and out of Nissan of Baytown in 30 minutes with a brand new battery without the run around I was given at Gulf Coast Nissan. It’s sad seeing the lengths some businesses will go to cheat customers out of their money. Even though the service has drastically declined at this location, I still gave them my business because of proximity to my home. Never again!!! I advise no one to purchase nor have their car serviced at the Nissan in Angleton because customer care is the bottom of their list. Not only was my time wasted, but my trust with Gulf Coast Nissan of Angleton is completely broken. More

Bought my 4th Rogue in July from this place. Love them.. More

My experience with Jeremy Fowler when buying my new Altima was quick and painless. No pressure and clear communication 👍 Altima was quick and painless. No pressure and clear communication 👍 More

new car Gabriel got things rolling and between him and RJ they got us approved. We drove off in what we wanted. Waiting on our floor mats. Gabriel got things rolling and between him and RJ they got us approved. We drove off in what we wanted. Waiting on our floor mats. More

Great service Great people here. Could not ask for better. Got the deal done. Gabriel Estrada was a friendly and very helpful sales person and Rudy Perez from fina Great people here. Could not ask for better. Got the deal done. Gabriel Estrada was a friendly and very helpful sales person and Rudy Perez from finance was very good. Rj Veatch clinched the deal for us. Will buy again from them More

I have never been more humiliated by a human being as I have been today by Mr. RJ Veatch. I will be buying my new SUV, in the next 4 days, from another dealership.... have been today by Mr. RJ Veatch. I will be buying my new SUV, in the next 4 days, from another dealership.... More

Horrible experience....got the run around for 4 days and STILL haven’t given me word if I was approved or not! Communication was the worst I have EVER experienced. Even called to talk to the sales manag STILL haven’t given me word if I was approved or not! Communication was the worst I have EVER experienced. Even called to talk to the sales manager twice and never received a call back...typical “car salesman” mentality. Especially going through the things we are today I expected much better service, unreal! I will never recommend Gulf Auto to anyone. More

bad service My wife took her 2013 Nission to the service center because the engine was on. they say they had fix it, two day later the light came back on.I took i My wife took her 2013 Nission to the service center because the engine was on. they say they had fix it, two day later the light came back on.I took it in an was took they would have to replace another sensor to fix the problem . the service man told me it was going to be $600 dollar, but we would have to paid $300 dollar . I took elsewhere an it cost me $339.00 to replace both rotors and brake pad, plus the sensor. My wife a way said they took care of her, now she know better . More

Good experience John was very kind and helpful. His knowledge of vehicles is unparalleled, even in the auto industry. I’ve met a lot of salesmen in my life that knew John was very kind and helpful. His knowledge of vehicles is unparalleled, even in the auto industry. I’ve met a lot of salesmen in my life that knew almost nothing about vehicles. You can tell by talking to him, that he has a true passion for automobiles, that he enjoys them for what they are designed to do. That makes it an easy pleasure to want to buy from him. More

Good experience Jeremy was knowledgeable and made the experience quite easy. I knew what I wanted and he was able to deliver the car in a timely manner. Jeremy was knowledgeable and made the experience quite easy. I knew what I wanted and he was able to deliver the car in a timely manner. More