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Guess Ford GMC - Service Center

Carrollton, OH

4.7
116 Reviews

116 Reviews of Guess Ford GMC - Service Center

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December 25, 2022

Everyone has done what they said they would. Even after purchasing my truck. Very satisfied. More

by seanghagerty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Guess Ford GMC responded

Thank you for the review. We appreciate your business!

December 25, 2022

I've purchased two vehicles from Guess Motors and have been more than happy and satisfied with everyone in every department that I dealt with. More

by n7918w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gleich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
Dec 27, 2022 -

Guess Ford GMC responded

Thank you so much for the kind words! We appreciate your business!

December 21, 2022

Sales people are knowledgeable and personable to deal with. Service department is always willing to help and listen to your issues with the vehicle. More

by hauenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Guess Ford GMC responded

Thank you for the great review. We always appreciate your business!

December 21, 2022

Truck in for warranty work. Had to wait on parts. Gave me a vehicle to use in the meantime. Everyone was great. More

by tfkonst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
Dec 27, 2022 -

Guess Ford GMC responded

Thank you for the great review! We always enjoy seeing you!

November 18, 2022

I would give them a five star review but, there is all ways room for More

by JOHNAHOSACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2022

The fixed my car properly and in a timely manner. I always appreciate their kind service. More

by theatreknight0688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
Nov 14, 2022 -

Guess Ford GMC responded

Thank you for putting your trust in us!

October 21, 2022

Jess in the service department is amazing! She is very professional and helpful and went beyond what she needed to do. More

by cblspeters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Guess Ford GMC responded

Thank you for your business!

October 17, 2022

Excellent service and customer care Quality of service is everything you would like to receive More

by Sdfrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
Oct 19, 2022 -

Guess Ford GMC responded

Thank you for the nice review and also for your continued business.

October 02, 2022

Fast and accurate service. Got new tires and alignment. Very good price. Truck was done before the promised time. More

by tfkonst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
September 24, 2022

Fast and good service. Credit the fact that we have 248,000 miles in part to service dept More

by KRILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Guess Ford GMC responded

Thank you for your business!

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