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Guess Ford GMC - Service Center

Carrollton, OH

4.7
122 Reviews

122 Reviews of Guess Ford GMC - Service Center

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January 24, 2023

Never had a dealership go the extra mile to figure out weather the parts would be covered by warrant or not. The customer definitely is priority. More

by wmorrow65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
Jan 25, 2023 -

Guess Ford GMC responded

Thank you for the kind review! We appreciate your business.

January 13, 2023

Very friendly staff. I feel confident that my car is well taken care of. They also have a nice waiting room with coffee. More

by CAMMAN27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
Jan 19, 2023 -

Guess Ford GMC responded

Thank you for your kind review and your business!

January 12, 2023

Very polite with great communication! ! Service department worked with me when I needed to drop car off days early and pick it up late. More

by christopher.danko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Guess Ford GMC responded

Thank you for the great review! We truly appreciate your business!

January 11, 2023

Very prompt. . very nice ,even though I scheduled an oil change & not “the works” they did it for me, More

by tinadar1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Guess Ford GMC responded

Thank you for your business and the kind review!

January 06, 2023

I'm not good with words. If they did not do a good job a good job i would go somewhere else. More

by GRHIBBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Guess Ford GMC responded

Thank you for your business and the kind review!

January 06, 2023

they fixed what needed fixed let me use their car in mean time..and called me when it was done... More

by glslm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
Jan 07, 2023 -

Guess Ford GMC responded

Thank you for your business and the kind review!

December 25, 2022

Everyone has done what they said they would. Even after purchasing my truck. Very satisfied. More

by seanghagerty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Guess Ford GMC responded

Thank you for the review. We appreciate your business!

December 25, 2022

I've purchased two vehicles from Guess Motors and have been more than happy and satisfied with everyone in every department that I dealt with. More

by n7918w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gleich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
Dec 27, 2022 -

Guess Ford GMC responded

Thank you so much for the kind words! We appreciate your business!

December 21, 2022

Sales people are knowledgeable and personable to deal with. Service department is always willing to help and listen to your issues with the vehicle. More

by hauenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Guess Ford GMC responded

Thank you for the great review. We always appreciate your business!

December 21, 2022

Truck in for warranty work. Had to wait on parts. Gave me a vehicle to use in the meantime. Everyone was great. More

by tfkonst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
Dec 27, 2022 -

Guess Ford GMC responded

Thank you for the great review! We always enjoy seeing you!

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