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Guess Ford GMC - Service Center

Carrollton, OH

4.7
118 Reviews

118 Reviews of Guess Ford GMC - Service Center

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April 02, 2023

The people at Guess Motors are excellent! Treatment and service was wonderful. They went above and beyond to please me. I wouldn’t go anywhere else. More

by Randyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Shockey
Apr 04, 2023 -

Guess Ford GMC responded

Thank you for your kind review! We appreciate your business!

March 17, 2023

I get great service on my vehicle at Guess Ford. From warranty work to a recall I had I’m very pleased with the service department. More

by bsteiner3598
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Guess Ford GMC responded

Thank you so much for the kind words. We truly appreciate you!

March 13, 2023

Thank you! Nice job. Service was wonderful, and I'll be back again. aPPRECIATE IT! More

by ginajudy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Guess Ford GMC responded

Thank you for stopping by service and thank you for your business! We look forward to seeing you soon.

March 11, 2023

My service appointment was a spot on success. The problem I had was solved, transportation was arranged for me, and cost was as expected More

by John Sawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Guess Ford GMC responded

Thank you for the kind review. We appreciate your business!

February 24, 2023

Definitely /10 recommend. Both service and sales departments are great - always friendly, quick, and reliable. More

by shelbylynn2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
February 20, 2023

Salesman Dennis is wonderful help us find and take care of our truck needs.thank you. More

by Robert john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
Feb 20, 2023 -

Robert john responded

Salesman Dennis is wonderful helped us find and take care of all our truck needs.thank you

January 24, 2023

Never had a dealership go the extra mile to figure out weather the parts would be covered by warrant or not. The customer definitely is priority. More

by wmorrow65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
Jan 25, 2023 -

Guess Ford GMC responded

Thank you for the kind review! We appreciate your business.

January 13, 2023

Very friendly staff. I feel confident that my car is well taken care of. They also have a nice waiting room with coffee. More

by CAMMAN27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
Jan 19, 2023 -

Guess Ford GMC responded

Thank you for your kind review and your business!

January 12, 2023

Very polite with great communication! ! Service department worked with me when I needed to drop car off days early and pick it up late. More

by christopher.danko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Guess Ford GMC responded

Thank you for the great review! We truly appreciate your business!

January 11, 2023

Very prompt. . very nice ,even though I scheduled an oil change & not “the works” they did it for me, More

by tinadar1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Guess Ford GMC responded

Thank you for your business and the kind review!

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