Guess Ford GMC - Service Center

Brake problems twice since I bought this car. Estimate given to fix was $150 higher than a garage I normally use plus other garage discovered caliper bolt not correctly installed on previous brak Estimate given to fix was $150 higher than a garage I normally use plus other garage discovered caliper bolt not correctly installed on previous brake service done by dealership. I was able to turn this repair in on insurance but had to pay $100 deductible. I now know I don't have to use your dealership for insurance covered work which I won't do in the future. This is not a reflection on the personnel I dealt with, all very nice. More

The service department employees have great knowledge and essential people skills for success in their positions. They are efficient, friendly and willing to take time to answer questions and concerns. They essential people skills for success in their positions. They are efficient, friendly and willing to take time to answer questions and concerns. They are professional and great community ambassadors for promoting Guess Motors. More

Took my car in for TCM recall and picked up it with more issues then before I dropped it off . issues then before I dropped it off . More

My vehicle was picked up on time and service was great. I was called about an alignment that was needed that I didn’t know needed to be done I was called about an alignment that was needed that I didn’t know needed to be done More

Guess had ordered our part and called us immediately to set up an appointment. When we arrived that morning their service was prompt, courteous and efficient! set up an appointment. When we arrived that morning their service was prompt, courteous and efficient! More

Ok I appreciated their customer service. Thank they were kind in their in-person interactions Thank they were kind in their in-person interactions More

The service department did a fantastic job finding the electrical problem with my car and promptly fixing it at a great price!! Job well done. Thank you! electrical problem with my car and promptly fixing it at a great price!! Job well done. Thank you! More

Staff is courteous and professional. Problem was solved in an efficient manner. Pkeasant to work with. Problem was solved in an efficient manner. Pkeasant to work with. More

Everyone is very nice. I like that they have Ford and GMC. Salesman was helpful. I like that they have Ford and GMC. Salesman was helpful. More

Everything about this dealership is incredible. All their staff bends over backwards to be of assistance. I have been dealing with Guess Ford for over 20 years and I have never, not once, had a bad All their staff bends over backwards to be of assistance. I have been dealing with Guess Ford for over 20 years and I have never, not once, had a bad experience. Trustworthy, knowledgeable, and everone there understands excellent customer service!! More