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Guess Ford GMC - Service Center
Carrollton, OH
118 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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118 Reviews of Guess Ford GMC - Service Center
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November 19, 2023
The staff is very friendly and the waiting area is comfortable. The work took longer than I anticipated, but the car is running well and I feel safe about it going into this winter driving season. comfortable. The work took longer than I anticipated, but the car is running well and I feel safe about it going into this winter driving season. More
by wyeme7
Verified CustomerEmployees Worked With
Rachel Carnahan
November 18, 2023
Yes. They were very easy to work with. Their service will influence my decision to purchase a new vehicle from them. They were very easy to work with. Their service will influence my decision to purchase a new vehicle from them. More
by JDUGEONE
November 14, 2023
I needed car keys made. They diligently tried to make them but there was a problem. The women zi delt with was very helpful. Both women at the front desk were very courteous They diligently tried to make them but there was a problem. The women zi delt with was very helpful. Both women at the front desk were very courteous. I will return again to have keys made. More
by K
Employees Worked With
Did not get their names
November 14, 2023
Employees are always nice and had good experience That's it If I wasn't sure about something they always answered my question it If I wasn't sure about something they always answered my question More
by bridgetcase90
November 11, 2023
The price they quoted was right and our car was finished when they said it would be. when they said it would be. More
by Mark
Employees Worked With
November 02, 2023
Their super nice, professional. But when you need repairs, it's super expensive!! I don't like the drive there. But when you need repairs, it's super expensive!! I don't like the drive there. More
by kristysblessed
Employees Worked With
October 20, 2023
Brake problems twice since I bought this car. Estimate given to fix was $150 higher than a garage I normally use plus other garage discovered caliper bolt not correctly installed on previous brak Estimate given to fix was $150 higher than a garage I normally use plus other garage discovered caliper bolt not correctly installed on previous brake service done by dealership. I was able to turn this repair in on insurance but had to pay $100 deductible. I now know I don't have to use your dealership for insurance covered work which I won't do in the future. This is not a reflection on the personnel I dealt with, all very nice. More
by ciskinner
Employees Worked With
Rachael
September 19, 2023
The service department employees have great knowledge and essential people skills for success in their positions. They are efficient, friendly and willing to take time to answer questions and concerns. They essential people skills for success in their positions. They are efficient, friendly and willing to take time to answer questions and concerns. They are professional and great community ambassadors for promoting Guess Motors. More
by joy
Employees Worked With
September 15, 2023
Took my car in for TCM recall and picked up it with more issues then before I dropped it off . issues then before I dropped it off . More
by oliviagreen4149
August 22, 2023
My vehicle was picked up on time and service was great. I was called about an alignment that was needed that I didn’t know needed to be done I was called about an alignment that was needed that I didn’t know needed to be done More
by billgrace
