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Guess Ford GMC - Service Center

Carrollton, OH

4.7
125 Reviews

125 Reviews of Guess Ford GMC - Service Center

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April 16, 2024

Guess Motors has an excellent service department. Very helpful! They were able to fix my car and explained everything for me to understand. I will be taking my car back for vehicle maintenance. More

by AUNTTRARY716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Guess Ford GMC responded

Thank you for putting your trust in us to repair your vehicle. We appreciate your kind review and your business.

March 21, 2024

Always a pleasure. They have ALWAYS taken wonderful care of my car and employees are awesome!! More

by b_benner23
Recommend Dealer
Yes
Employees Worked With
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Carnahan
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Jul 08, 2024 -

Guess Ford GMC responded

Thank you so much for the kind review! We truly love taking care of you!

February 07, 2024

They were pleasant and knowledgeable. The only downside was that most parts had to be ordered and a second visit scheduled More

by jenaharsh
Recommend Dealer
Yes
Employees Worked With
Service dept
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Feb 07, 2024 -

Guess Ford GMC responded

Thank you for your review! We appreciate your business!

January 24, 2024

Very friendly! Very prompt in contacting me! Got the work done in a timely manner and took care of even filing our my rebate on my tires for me! More

by sdani16
Recommend Dealer
Yes
Employees Worked With
Jess in service
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Jan 30, 2024 -

Guess Ford GMC responded

Thank you so much for your business!

January 21, 2024

Knowledgeable, kind, thoughtful,, will to work with you, thorough.. Mark Detorreo( spelling wrong) is the best salesman I have ever dealt with. More

by sktmstoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Guess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Guess Ford GMC responded

Thank you for your kind review and your business! We really appreciate it!

January 18, 2024

I have been dealing with Guess for over 30 years and they have always been honest from owner, sales, to service. More

by hauenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gleich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Guess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Furgiuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Guess Ford GMC responded

Thank you for your continued business! We appreciate it greatly!

January 18, 2024

Very prompt service and taken care of when appointment time was and did a great job More

by gardentat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Guess Ford GMC responded

Thank you so much for putting your trust in us! We appreciate your business!

January 17, 2024

Friendly, positive atmosphere and top notch customer service. I was well taken care of at Guess! More

by barrett1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Carnahan
Report | Print
Jan 22, 2024 -

Guess Ford GMC responded

Thank you so much for your continued business! We appreciate you!

January 17, 2024

The service center was very clean. Everything was done in a timely manner. We have enjoyed our all around experience with our GMC purchase More

by Little
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Guess Ford GMC responded

We appreciate your business! Thank you again!

January 17, 2024

I will never buy another car from anywhere else. Honest and trustworthy company. Good salesman too. More

by FXCWC0880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Guess Ford GMC responded

Thank you for this very kind review! We are happy that you think so highly of us. We defiantly appreciate great customers like you!

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