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Guess Ford GMC - Service Center

Carrollton, OH

4.7
122 Reviews

122 Reviews of Guess Ford GMC - Service Center

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August 05, 2024

Very nice one store dealership where they treat you like family and care about customer satisfaction More

by growgreatcrops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gleich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Guess Ford GMC responded

Thank you so very much for the kind words! We truly appreciate it!

June 30, 2024

Quick efficient service for my needs. explaining everything needing work done and the bringing my vehicle back to my home as i was without a car More

by miciel26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 29, 2024

From sales to service Guess has been very helpful and professional. I will continue to give them my business. More

by Jeff.Gates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Vesco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Ayers
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June 08, 2024

We really love our car that we bought and they are very nice at the dellership. More

by dianaciacci2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Guess Ford GMC responded

Thank you so much for your business, we are so happy that we were able to help you get into a vehicle you love.

May 19, 2024

They did a great job & got my problem taken care of in a timely maner More

by Kevin Tullis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Guess Ford GMC responded

Thank you for putting your trust in us! We appreciate the opportunity to help you. Thanks again!

May 15, 2024

Fast and great service didn't mess around got job done quick and freindly service More

by fordmatt80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Guess Ford GMC responded

Thank you so much for putting your trust in us to repair your vehicle. We appreciate it!

April 27, 2024

Very pleased with Guess Motors. They kept us up informed all the way through the repairs. Ronnie Vesco great service manager. Very happy with everything. Thank you. More

by mayordougruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Guess Ford GMC responded

Thank you for putting your trust in us. We appreciate your business and also your kind review!

April 16, 2024

Guess Motors has an excellent service department. Very helpful! They were able to fix my car and explained everything for me to understand. I will be taking my car back for vehicle maintenance. More

by AUNTTRARY716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Guess Ford GMC responded

Thank you for putting your trust in us to repair your vehicle. We appreciate your kind review and your business.

March 21, 2024

Always a pleasure. They have ALWAYS taken wonderful care of my car and employees are awesome!! More

by b_benner23
Recommend Dealer
Yes
Employees Worked With
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Carnahan
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Jul 08, 2024 -

Guess Ford GMC responded

Thank you so much for the kind review! We truly love taking care of you!

February 07, 2024

They were pleasant and knowledgeable. The only downside was that most parts had to be ordered and a second visit scheduled More

by jenaharsh
Recommend Dealer
Yes
Employees Worked With
Service dept
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Feb 07, 2024 -

Guess Ford GMC responded

Thank you for your review! We appreciate your business!

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