Back

Guess Ford GMC - Service Center

Carrollton, OH

4.7
114 Reviews

114 Reviews of Guess Ford GMC - Service Center

Sort by
June 23, 2022

Quick to get you scheduled in great to deal with and Great communication on what’s going on with your vehicle More

by JT.JOHNSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
Jun 27, 2022 -

Guess Ford GMC responded

Thank you for the kind review and for your business! We appreciate it!

June 23, 2022

We have had very good service every time I have ever had to bring car in for a recall or anything else they have always been very courteous and respectful and very helpful and that’s why we return to them f More

by Lisajenkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gleich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
Jun 27, 2022 -

Guess Ford GMC responded

Thank you for the reivew. It is always a pleasure to serve you!

June 06, 2022

Jessie was very courteous and helpful. Service was efficiently completed. Thanks to all for their part More

by erhodes3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
Jun 07, 2022 -

Guess Ford GMC responded

We are very happy to have provided you with such a positive experience! Thank you for stopping by!

May 26, 2022

The staff was courteous upon my arrival. Also, when service called to let me know my vehicle was ready, he was friendly. I spoke with billing, also very friendly! Thank you for a great firs More

by sallyroscoe57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
May 28, 2022 -

Guess Ford GMC responded

Thank you for your kind words and thank you taking the chance on us! We appreciate your business and we hope to see you again!

May 05, 2022

Always good service Wait time is very reasonable Very Friendly staff Never a problem A good service department More

by EBELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
May 06, 2022 -

Guess Ford GMC responded

Thank you for the review. We are always happy to see you and thankful for your business!

May 04, 2022

Service representative was very helpful in Scheduling my appointment. Everyone was very courteous and pleasant. The only complaint that I have is that the hood of my car was not secure and I had to stop and More

by coopersue58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022

As usual , easy to make appointment, quick in and out, friendly staff,great place to deal More

by ohiocajun45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
May 06, 2022 -

Guess Ford GMC responded

Thank you! We are so thankful for your business!

May 02, 2022

Pleasant people, great help with giving details. Very knowledgeable people. Will continue to have them do the necessary work on my vehicles. More

by jrbirney
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Guess Ford GMC responded

Thank you and we look forward to seeing you again!

May 02, 2022

Always friendly, knowledgeable, thorough, and helpful staff. Convenient appointment times and overall great experience. Easily recommend Guess to anyone buying or service. More

by shelbylynn2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Guess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Furgiuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Power, Josh Petry
May 04, 2022 -

Guess Ford GMC responded

Thank you! We always look forward to seeing you!

April 29, 2022

I am thrilled and very satisfied with the service my car received. It now drives, handles and rides like a brand new car. Jessy Lash is always polite and explains performed service very well to customers. More

by GOndusko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

Guess Ford GMC responded

Thank you for taking time to review our service department. We appreciate the review and your business. If you need anything, please let us know!

...
11