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Guess Ford GMC - Service Center

Carrollton, OH

4.7
125 Reviews

125 Reviews of Guess Ford GMC - Service Center

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May 17, 2025

Everyone was very nice and informative. I would recommend this dealership. Every thing that was expected to be done was done in a timely manner Thank you! More

by Gregory Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Repaired faulty hvac system wiring and module. I spent weeks trying fix myself. Spent over $1000 and it was still down. They fixed it ahead of schedule and for less than I had in it myself. More

by gitrdunron
Recommend Dealer
Yes
May 10, 2025

I told my wife we will probably never buy anywhere else treated very respectfully.Great service , Just an amazing experience More

by johnjc1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Furgiuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Guess Ford GMC responded

Thank you so much for your purchase. We are happy that you had a great experience. Enjoy your new vehicle!

April 13, 2025

I live 45 minutes away from you and I have purchased our last 3 new vehicles from you and will continue to in the future because everyone there actually cares More

by delmmoh
Recommend Dealer
Yes
Employees Worked With
Dennis
Apr 16, 2025 -

Guess Ford GMC responded

We are so happy you have enjoyed your experience with us! Thank you for your business!

March 20, 2025

They are helpful they got the truck issues fixed and helped with a vehicle to use when they had my truck. More

by BUTCHR8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Guess Ford GMC responded

We are so happy we were able to help! Thank you so much for your business!

March 01, 2025

Reliable dealership. Trustworthy. Have purchased all of our vehicles from Guess Motors. Nice employees there. More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Guess Ford GMC responded

Thank you for taking time to write this kind review! We appreciate your business!

February 13, 2025

They did good work but prices are crazy and they will try to upcharge. They told me I need new brakes and rotors but they will last me at least another 2 or 3 oil changes. More

by emmakiko06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Carnahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Guess Ford GMC responded

Thank you for your feedback! We appreciate your business and are glad you were happy with our work. Our team always strives to provide top-quality service and honest recommendations based on safety and performance. We understand that pricing is an important factor, and we’re happy to discuss any concerns with you. If you’d like to go over your brake assessment in more detail, please don’t hesitate to reach out—we want to ensure you feel confident in any service decisions. Thanks again for your input!

February 02, 2025

Great people to work with, good service at the shop,I have nothing bad to say about the whole staff at guess motors. 2 👍🏻 up. More

by razer2959
Recommend Dealer
Yes
Employees Worked With
Dustin Shockey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Guess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Shreve
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Feb 03, 2025 -

Guess Ford GMC responded

Thank you so much! We appreciate you!

January 20, 2025

Guess service department is always professional and very helpful! Their team is knowledgeable and great customer service. More

by jimmysbbq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Guess Ford GMC responded

Thank you so much for your continued business!

January 10, 2025

Great and friendly service received as always. Enjoy the honesty of everyone at the service department. More

by BRYAN_BJ07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Guess Ford GMC responded

Thank you so much for your kind words! Honesty and transparency are core values we take pride in, and it means a lot to us that you appreciate it. We’re always here to help and look forward to assisting you again in the future!

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