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Guess Ford GMC - Service Center

Carrollton, OH

4.7
114 Reviews

114 Reviews of Guess Ford GMC - Service Center

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November 11, 2024

Service was quick and occurred at the appointment time. Front desk advisors are very friendly. More

by gmcm1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Guess Ford GMC responded

Thank you so much for using our service department. We appreciate your business.

October 26, 2024

Best service and sales departments we won’t buy anywhere else and encourage others to buy from them More

by Millela@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Guess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Furgiuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Schurr the best salesman
Oct 28, 2024 -

Guess Ford GMC responded

Thank you so much for the kind review! We appreciate your business and the referrals!

October 16, 2024

Service was fast and cordial. I had a problem needing a car. They did the recall and the service very quickly so I was able to wait. Everybody was helpful and seemed happy. More

by JimBob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Guess Ford GMC responded

We are happy you were able to get in and out quickly. We appreciate you stopping by!

October 15, 2024

Guess has always treated myself and my wife with the most respect. They have listened to our concerns and fixed anything that arose More

by DESAVAGE87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Guess Ford GMC responded

Thank you so much for your continued business! We appreciate it!

October 05, 2024

They got us in quickly. They fixed the vehicle the next day. We were very pleased. More

by tscheuvront5020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Guess Ford GMC responded

Thank you so much for the kind review. We appreciate your business.

October 03, 2024

Professional and punctual; willingness to support and meet the needs of their customers without hesitation More

by Tmanmoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Guess Ford GMC responded

We are so thankful for your kind review and your business! Thanks again!

September 29, 2024

Being able to schedule a service time of 4:00PM was a big help to us with our current schedule. More

by dmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Guess Ford GMC responded

We are so glad we could accommodate your schedule! Thank you so much for your business!

September 14, 2024

Work was completed just like they said it would, the car looks great, you can’t even tell anything was repaired. More

by johnmiller207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Guess Ford GMC responded

Thank you so much for the kind review! We appreciate your business!

August 20, 2024

it’s not as good as it could be ,Very disappointed when I came back to pick up my truck ,it was filthy dirty and had to return it to the service department to be cleaned before I would leave with it . not ve More

by CSHAMBLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessy Lash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Guess Ford GMC responded

We are sorry that you were disappointed in your service visit. Customers service is our highest priority. We have already spoke to you about this issue, but if you have any additional concerns, please call Jessy our service manager at 330-627-2146.

August 19, 2024

They did my recall with no problem. My brake problem the best to their ability was addressed. More

by tedndeb2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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