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Guess Ford GMC

Carrollton, OH

4.9
419 Reviews
Guess Ford GMC is a family owned and operated dealership. Theodore Guess started the dealership in 1933, and after four generations we are still going strong. Guess employees pride themselves on giving great customer service to each and every customer. Guess has both Ford and GMC showrooms under one roof. We also have a huge selection of used vehicles with a large variety of used trucks, used cars, ...
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457 Steubenville Rd SE

Carrollton, OH

44615

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Showing 419 reviews

October 04, 2023

Very freidly and helpful in helping me with getting the vehical I needed for my needs . More

by tiffanyalbrecht
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dettorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gleich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Shockey
Oct 06, 2023 -

Guess Ford GMC responded

It is always a pleasure to help. We want to thank you from the bottom of our hearts for your repeat business.

September 30, 2023

Wonderful easy process, with caring sales individuals. I would purchase from Guess deals hip again! More

by Ludewig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Shockey
Oct 06, 2023 -

Guess Ford GMC responded

Thank you for the kind review! We really appreciate your business.

September 27, 2023

Dennis was so helpful and kind! My first car buying experience went as smoothly as I could’ve hoped. More

by paigeyrenee05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dettorre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Very friendly staff ! Got introduced to the service crew. Highly recommend. Dennis was very helpful throughout the process from beginning to after purchase. More

by Mayo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Guess Ford GMC responded

Thank you so much for your business and also for your kind review! We appreciate it!

September 19, 2023

The service department employees have great knowledge and essential people skills for success in their positions. They are efficient, friendly and willing to take time to answer questions and concerns. They More

by joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Guess Ford GMC responded

Wow! Thank you for this amazing review! We will be sure to share it with the service department employees. Thank you as always for your business!

September 15, 2023

Took my car in for TCM recall and picked up it with more issues then before I dropped it off . More

by oliviagreen4149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Guess Ford GMC responded

We are sorry you were not happy with your warranty repair. Please give Jessy, our service manager a call so we can see what we can do to help your situation. Her number is 800-860-7742

September 15, 2023

The employees your were very friendly and helpful. I felt like I was their only customer. They had a good clean selection. I would recommend them to anyone needing a car. More

by MaryKate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed, Julie Shockey
Sep 18, 2023 -

Guess Ford GMC responded

Thank you so much for your kind review! We appreciate your business.

September 10, 2023

This is my 4th vehicle purchase from Dennis Schurr at Guess motor, could not ask for a better person. More

by johnbro1946
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Dettorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gleich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Shockey, Seth Ayers
Sep 11, 2023 -

Guess Ford GMC responded

Thank you so much for your business! We appreciate you!

August 30, 2023

Very courteous and welcoming, returned our call immediately. Went over and explained all the options on our new vehicle very well More

by Jwilliams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Shockey
Aug 31, 2023 -

Guess Ford GMC responded

Thank you for your business. We appreciate it!

August 27, 2023

Great sales and service. Everyone is very friendly and goes out of their way to help! More

by MARYALLIETTA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dettorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gleich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Shockey
Aug 29, 2023 -

Guess Ford GMC responded

Thank you and congrats on your purchase!

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