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Guess Ford GMC
Carrollton, OH
412 Reviews
Guess Ford GMC is a family owned and operated dealership. Theodore Guess started the dealership in 1933, and after four generations we are still going strong. Guess employees pride themselves on giving great customer service to each and every customer. Guess has both Ford and GMC showrooms under one roof. We also have a huge selection of used vehicles with a large variety of used trucks, used cars, used SUV's and used mini vans. Don't worry about your credit when you come to Guess, we have many banks and lenders we work with. Guess offers guaranteed credit approval to get you into the vehicle you deserve.
Guess Ford has been serving many cities in Ohio including Canton, Alliance, East Liverpool, Columbiana, Lisbon, Salem, Cadiz, Steubenville, New Philadelphia, Dover, Minerva, Malvern, Waynesburg, Amsterdam, Bergholz and East Springfield. We can ship vehicles all over the United States and offer FREE delivery for customers within 150 miles. Don't worry about the distance we are away from you, we are able to work remotely to get you into the vehicle you are looking for.
In addition to our sales department, we have a state of the art service department with Ford factory trained technicians. U-Save Car and Truck Rental is also housed in the sales showroom.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Guess Ford has financing programs for everyone. No matter what your credit, we can help! We can help to obtain bad credit auto loans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 412 reviews
October 20, 2023
Brake problems twice since I bought this car. Estimate given to fix was $150 higher than a garage I normally use plus other garage discovered caliper bolt not correctly installed on previous brak Estimate given to fix was $150 higher than a garage I normally use plus other garage discovered caliper bolt not correctly installed on previous brake service done by dealership. I was able to turn this repair in on insurance but had to pay $100 deductible. I now know I don't have to use your dealership for insurance covered work which I won't do in the future. This is not a reflection on the personnel I dealt with, all very nice. More
by ciskinner
Verified CustomerEmployees Worked With
Rachael
October 18, 2023
Everyone was extremely helpful and a pleasure to do business with. I felt they went out of their way to make sure I got the best deal to make me happy and to make sure the truck was serviced and ready business with. I felt they went out of their way to make sure I got the best deal to make me happy and to make sure the truck was serviced and ready to go for me. I couldn’t be happier with my new truck . I will be continuing my business with Guess motors in the future! More
by rodneyreed84
October 06, 2023
Dennis was very helpful and patience with me while deciding on what vehicle I wanted . Looking forward to recommending Guess dealerships to my family and friends that are looking for a vehicle. deciding on what vehicle I wanted . Looking forward to recommending Guess dealerships to my family and friends that are looking for a vehicle. More
by lbaker
October 04, 2023
Very freidly and helpful in helping me with getting the vehical I needed for my needs . vehical I needed for my needs . More
by tiffanyalbrecht
Employees Worked With
Other Employees :
Julie Shockey
September 30, 2023
Wonderful easy process, with caring sales individuals. I would purchase from Guess deals hip again! I would purchase from Guess deals hip again! More
by Ludewig
September 27, 2023
Dennis was so helpful and kind! My first car buying experience went as smoothly as I could’ve hoped. My first car buying experience went as smoothly as I could’ve hoped. More
by paigeyrenee05
September 21, 2023
Very friendly staff ! Got introduced to the service crew. Highly recommend. Dennis was very helpful throughout the process from beginning to after purchase. Got introduced to the service crew. Highly recommend. Dennis was very helpful throughout the process from beginning to after purchase. More
by Mayo
Employees Worked With
September 19, 2023
The service department employees have great knowledge and essential people skills for success in their positions. They are efficient, friendly and willing to take time to answer questions and concerns. They essential people skills for success in their positions. They are efficient, friendly and willing to take time to answer questions and concerns. They are professional and great community ambassadors for promoting Guess Motors. More
by joy
Employees Worked With
September 15, 2023
Took my car in for TCM recall and picked up it with more issues then before I dropped it off . issues then before I dropped it off . More
by oliviagreen4149
September 15, 2023
The employees your were very friendly and helpful. I felt like I was their only customer. They had a good clean selection. I would recommend them to anyone needing a car. I felt like I was their only customer. They had a good clean selection. I would recommend them to anyone needing a car. More
by MaryKate
