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Guess Ford GMC
Carrollton, OH
386 Reviews
Guess Ford GMC is a family owned and operated dealership. Theodore Guess started the dealership in 1933, and after four generations we are still going strong. Guess employees pride themselves on giving great customer service to each and every customer. Guess has both Ford and GMC showrooms under one roof. We also have a huge selection of used vehicles with a large variety of used trucks, used cars, used SUV's and used mini vans. Don't worry about your credit when you come to Guess, we have many banks and lenders we work with. Guess offers guaranteed credit approval to get you into the vehicle you deserve.
Guess Ford has been serving many cities in Ohio including Canton, Alliance, East Liverpool, Columbiana, Lisbon, Salem, Cadiz, Steubenville, New Philadelphia, Dover, Minerva, Malvern, Waynesburg, Amsterdam, Bergholz and East Springfield. We can ship vehicles all over the United States and offer FREE delivery for customers within 150 miles. Don't worry about the distance we are away from you, we are able to work remotely to get you into the vehicle you are looking for.
In addition to our sales department, we have a state of the art service department with Ford factory trained technicians. U-Save Car and Truck Rental is also housed in the sales showroom.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Guess Ford has financing programs for everyone. No matter what your credit, we can help! We can help to obtain bad credit auto loans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 386 reviews
January 20, 2025
Guess service department is always professional and very helpful! Their team is knowledgeable and great customer service. helpful! Their team is knowledgeable and great customer service. More
by jimmysbbq
Verified Customer
January 10, 2025
The sales department & all the people that we had contact with were great. The car was exactly what we wanted. Cleaned & serviced & ready for us. Had 1 little problem & was handled very quickly & profession with were great. The car was exactly what we wanted. Cleaned & serviced & ready for us. Had 1 little problem & was handled very quickly & professionally. Very great experience. More
by Robert Theiss
January 10, 2025
Great and friendly service received as always. Enjoy the honesty of everyone at the service department. Enjoy the honesty of everyone at the service department. More
by BRYAN_BJ07
December 14, 2024
Place is great, will absolutely do anything to help you. See Dennis Schurr!! Thank you. See Dennis Schurr!! Thank you. More
by hornet232008
December 03, 2024
Guess is a real good dealer ship an I will take my jeep or any of my other cars there to be fixed. or any of my other cars there to be fixed. More
by deloresbrayley
November 30, 2024
Two trips to replace a back window switch and they still didn’t get it right. 1st they didn’t have the switch said they had to order it and it’s back ordered. Called and said it was in and scheduled for and didn’t get it right. 1st they didn’t have the switch said they had to order it and it’s back ordered. Called and said it was in and scheduled for and install drive 30 minutes to the dealership only to find out when try to install it that it was not the correct switch and would need to reschedule again. This is costing me numerous trips and valuable time that I don’t have. Do better! More
by ronjpugh
November 29, 2024
I spent decades in the car business. From sales to service manager to finance manager. I can’t say enough good things about the entire staff at Guess. From sales to service manager to finance manager. I can’t say enough good things about the entire staff at Guess. More
by JIM-MCDONALD
November 28, 2024
My wife and I had an incredible experience buying a Vehicle from Guess. Dennis was a phenomenal salesman. There was no pressure whatsoever like we’ve seen from other big dealers. We will definitely pur Vehicle from Guess. Dennis was a phenomenal salesman. There was no pressure whatsoever like we’ve seen from other big dealers. We will definitely purchase from Guess Again. Thank you very much. More
by JCOOK17854
November 14, 2024
We appreciated everyone’s help and caring nature while making our purchase at Guess. Especially our salesman Rich’s low pressure and interest in finding the vehicle to suit our needs. making our purchase at Guess. Especially our salesman Rich’s low pressure and interest in finding the vehicle to suit our needs. More
by Buckeye
November 11, 2024
Service was quick and occurred at the appointment time. Front desk advisors are very friendly. Front desk advisors are very friendly. More
by gmcm1019
