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Guess Ford GMC

Carrollton, OH

4.9
394 Reviews
Guess Ford GMC is a family owned and operated dealership. Theodore Guess started the dealership in 1933, and after four generations we are still going strong. Guess employees pride themselves on giving great customer service to each and every customer. Guess has both Ford and GMC showrooms under one roof. We also have a huge selection of used vehicles with a large variety of used trucks, used cars, used SUV's and used mini vans. Don't worry about your credit when you come to Guess, we have many banks and lenders we work with. Guess offers guaranteed credit approval to get you into the vehicle you deserve. Guess Ford has been serving many cities in Ohio including Canton, Alliance, East Liverpool, Columbiana, Lisbon, Salem, Cadiz, Steubenville, New Philadelphia, Dover, Minerva, Malvern, Waynesburg, Amsterdam, Bergholz and East Springfield. We can ship vehicles all over the United States and offer FREE delivery for customers within 150 miles. Don't worry about the distance we are away from you, we are able to work remotely to get you into the vehicle you are looking for. In addition to our sales department, we have a state of the art service department with Ford factory trained technicians. U-Save Car and Truck Rental is also housed in the sales showroom. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Guess Ford has financing programs for everyone. No matter what your credit, we can help! We can help to obtain bad credit auto loans.
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457 Steubenville Rd SE

Carrollton, OH

44615

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Showing 394 reviews

February 16, 2025

Easy to deal with quality service would recommend to any body looking for a car More

by SMITTY622620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Guess Ford GMC responded

Thank you for your business!

February 13, 2025

They did good work but prices are crazy and they will try to upcharge. They told me I need new brakes and rotors but they will last me at least another 2 or 3 oil changes. More

by emmakiko06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Carnahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Guess Ford GMC responded

Thank you for your feedback! We appreciate your business and are glad you were happy with our work. Our team always strives to provide top-quality service and honest recommendations based on safety and performance. We understand that pricing is an important factor, and we’re happy to discuss any concerns with you. If you’d like to go over your brake assessment in more detail, please don’t hesitate to reach out—we want to ensure you feel confident in any service decisions. Thanks again for your input!

February 10, 2025

Was able to work out a good price on a truck and they took a trade in. More

by THEBRAYS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gleich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Guess Ford GMC responded

Thank you for your business!

February 10, 2025

Quick, easy, straight forward, trustworthy and I couldn't be happier with my used vehicle. More

by misternobuddy215
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Dettorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Guess Ford GMC responded

Thank you for your business! We appreciate it!

February 03, 2025

Mark and Dustin were both awesome to deal with. They both went out of their way to ensure this was a pleasant transaction ! Thank you both! More

by MEGANFRAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dettorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Guess Ford GMC responded

Thank you so much for your business! We appreciate the kind review!

February 02, 2025

Great people to work with, good service at the shop,I have nothing bad to say about the whole staff at guess motors. 2 👍🏻 up. More

by razer2959
Recommend Dealer
Yes
Employees Worked With
Dustin Shockey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Guess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Shreve
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Feb 03, 2025 -

Guess Ford GMC responded

Thank you so much! We appreciate you!

February 01, 2025

I had the best experience today with Dennis and getting the car I was admiring online. He was personable and informative and everything went so smoothly! I couldn’t be happier! More

by Michelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Guess Ford GMC responded

We are so happy you got the vehicle you wanted! Thank you for your business!

January 29, 2025

My wife and I needed a new to us car at the start of the year. Dennis and everyone at Guess motors is very friendly and a pleasure to work with. They had a nice selection of options in our price range. More

by thomas.bole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Guess Ford GMC responded

Thank you for your business and for your kind review! We appreciate it!

January 20, 2025

Guess service department is always professional and very helpful! Their team is knowledgeable and great customer service. More

by jimmysbbq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Guess Ford GMC responded

Thank you so much for your continued business!

January 10, 2025

The sales department & all the people that we had contact with were great. The car was exactly what we wanted. Cleaned & serviced & ready for us. Had 1 little problem & was handled very quickly & profession More

by Robert Theiss
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Katie Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gleich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Guess Ford GMC responded

Your satisfaction means the world to us, and we’re thrilled to have provided you with a very great experience. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new car!

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