Guaranty Chevrolet - Service Center

My scheduled appointment for a tire rotation took two and a half hours. It should have taken no more than 30 minutes. a half hours. It should have taken no more than 30 minutes. More

Erika was very helpful with my car and very nice. Great people and you guys are awesome. Great people and you guys are awesome. More

Your dealership is my favorite! Your staff is so professional and knowledgeable. I am a very satisfied customer who will continue to keep coming back. Thank you for your service. Your staff is so professional and knowledgeable. I am a very satisfied customer who will continue to keep coming back. Thank you for your service. Sincerely, Marina R.DeLaney More

I am truly happy and satisfied with the excellent service received. Our recent visits have been great. The advisor took her time to help resolve with our vehicle needs and gave us the best customer service. received. Our recent visits have been great. The advisor took her time to help resolve with our vehicle needs and gave us the best customer service. More

The staff was very helpful and easy to deal with. Took a little longer than planned but that was the only downside. Took a little longer than planned but that was the only downside. More

Ricardo is great service advisor. He always takes good care of me and my car. He always takes good care of me and my car. More

Erika was my service writer and she did a fantastic job. I'll be back for other routine maintenance needs for sure. I'll be back for other routine maintenance needs for sure. More

When dropping off our vehicle we described what we knew could be the issue to the service agent but were advised that the issue was completely different. The car was repaired with what the service advisors could be the issue to the service agent but were advised that the issue was completely different. The car was repaired with what the service advisors requested and when done, the issue was still the same. After dropping the car off again the issue was diagnosed and ended up being the issue we originally described and the one we mentioned we thought would be the problem. A part and service that could have been avoided was fixed and now a second repair with a new cost is being thrown at us. If the service advisor had listened and communicated our issue correctly to the technician, the problem could have been fixed the first time without adding additional cost. More

thank you so much, Ericka keeps me posted on the process, excellent job, thank you excellent job, thank you More

Staff was OK at best, service rates were outrageous, and left the dealership with a shaky vehicle when It wasn’t shaking before i arrived. Go figure. left the dealership with a shaky vehicle when It wasn’t shaking before i arrived. Go figure. More