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Guaranty Chevrolet - Service Center

Santa Ana, CA

4.5
167 Reviews

167 Reviews of Guaranty Chevrolet - Service Center

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October 16, 2024

Went for a software update which was told would take 2. 5 hours, it took almost 4 hours. I had to constantly ask how much longer it would take. Up there so long, I almost had to take a lunch break. More

by JDWILK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
October 11, 2024

Service received me kindly and had my vehicle serviced rather quickly. I get my routine service performed here exclusivley. Thanks for the great work! More

by 4JVAZQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
October 08, 2024

The dealership did a good job of quickly resolving my issues. They also did a good job of communicating with me regarding additional work that needed to be done. More

by RGWENZEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Corona
October 05, 2024

They were able to check me in really quickly. The staff was friendly and the service did not take that long so I was in and out within an hour and a half. More

by BTUNNELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
October 05, 2024

Great customer service and they washed my truck after the warranty work was done. John More

by jfhirschmbz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim hamlin
October 02, 2024

Went it for a recall was helped by Ricardo he was great after I picked up my vehicle, I explained that I was not familiar with all that the Trax offered he took his time to show me which was really appreci More

by ccnj110108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo (Service)
September 29, 2024

120 for an oil change is ridiculous. I will be going somewhere else from now on! More

by DEVON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
September 29, 2024

Great customer service always happy to take my vehicle for maintance and they are awesome. More

by OCDAISY85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Vega
September 28, 2024

Excellent customer service by Ericka…she is the best ! Highly recommend this location for all service needs. More

by RICKPRI11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka
September 28, 2024

Great experience. I will be coming back for service. Andrew was very helpful & professional. Also, the waiting area was comfortable. More

by THOMASLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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