Guaranty Chevrolet - Service Center

Everyone is always friendly and experienced at what they do. We only take our car there. do. We only take our car there. More

Buying the car was seamless from them, honest and efficient. The service department was equally as impressive. Fast, done earlier than expected and communicate well. Worth passing a few extra dealers efficient. The service department was equally as impressive. Fast, done earlier than expected and communicate well. Worth passing a few extra dealerships to keep coming back to this one. More

Friendly, helpful service team, alert to all your needs. Timely completion of the work. No mess in care when returned. well don all Timely completion of the work. No mess in care when returned. well don all More

Friendly, fast, and really love the customer service. Erika knew what she was doing and was a pleasant person to talk to. Erika knew what she was doing and was a pleasant person to talk to. More

On going problem with check engine light for months now. Can't smog truck because of the fault, truck still under warranty. Theres obviously an issue and now I've been without my truck for two weeks and can Can't smog truck because of the fault, truck still under warranty. Theres obviously an issue and now I've been without my truck for two weeks and can't get a rental because they don't have an issue identified, what, there's been an issue for 6 months that they can't resolve. Extremely frustrating. More

Everyone on the team was so helpful. Open line of communication and easy to get a hold of. Open line of communication and easy to get a hold of. More

Best service team I have ever worked with. They take care of you and your car as if it were their own car. They take care of you and your car as if it were their own car. More

Fast and great customer service , everything my car needed fixed , it was repaired by the time they said needed fixed , it was repaired by the time they said More

I really love Guaranty Chevrolet service. I drive farther just to get my car service there. They even wash my car too! I drive farther just to get my car service there. They even wash my car too! More

Brought my car to replace my brakes, and after the supposed repair, my brakes didn't feel right. I brought this issue to the service advisor's attention. Advisor stated that they would replace my bra supposed repair, my brakes didn't feel right. I brought this issue to the service advisor's attention. Advisor stated that they would replace my brakes again "for customer satisfaction." Unfortunately, however, the same issues continued to happen. I brought the car back again and was told they didn't know what was causing the issue and returned my car to me without fixing the issue (car shook very badly when I used the brakes). Today, I took my car to an i dependent mechanic and was informed that the dealership service never changed my rotors when they replaced my brakes!! Also, last Friday I called the Advisor because my tire sensor had turned on even though my tires weren't low. The advisor did not pick up my call and despite leaving a message, no Advisor has returned my call in over a week. I am very disappointed by the lack of professionalism this dealership service center has demonstrated and feel like I paid for a service that was not fully or properly performed. More