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Guaranty Chevrolet - Service Center

Santa Ana, CA

4.5
207 Reviews

207 Reviews of Guaranty Chevrolet - Service Center

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March 03, 2025

Super friendly and curtious! The best customer service! The job was done in a very timely manner. More

by MARIP2246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot/female
March 03, 2025

Been a customer with Guaranty for 14 hrs. and because of the service I will continually and promote Guaranty. More

by jgallardo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
March 01, 2025

Worst place ever! Poor communication! They take advantage and will charge you for things that are not even approved for. More

by BARBOZA.MARLENE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
March 01, 2025

We bought our 2020 Trail Boss from Guaranty Chevrolet and have had our truck solely serviced by them. I have never experienced anything but top notch service since we've owned the truck. More

by DKADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika, Leo, Richardo, & Andrew
February 24, 2025

Erika kept me updated on the status and cost of my repairs. She is always very thorough, checks pricing and need and is up front with me. She handles things with a smile and professionalism. She and R More

by CHRISV11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika and Rick
February 24, 2025

They kept our car almost a week long and had poor communication on what was happening. More

by LACEYNEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick
February 18, 2025

Thorough and efficient. Left with the feeling I was dealing with professionals. I will be back for more service. More

by MIKELOAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Vega
February 16, 2025

great service and caring service reps especially Erica who helped me with excellent personal service More

by pauliski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
February 12, 2025

I have been a long-time customer of this store and replaced my car with a new one at the end of last year. I will not leave because of the excellent service quality. More

by FEIYU1790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARTIN J. PAZ
February 11, 2025

Andrew was very helpful, he made sure I understood the issue and kept me updated during the entire process. More

by MARTINEZ_8310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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