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Guaranty Chevrolet - Service Center

Santa Ana, CA

4.4
211 Reviews

211 Reviews of Guaranty Chevrolet - Service Center

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June 01, 2024

Ricky, in service department was awesome. He was super helpful and got me in and out of there quick. Carl, in the parts department, was great to work with. He was very helpful, and was honest More

by MATT@COLEPROINC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo (Setvice), Carl Lutes (Parts)
June 01, 2024

I always go to Guarantee Chevrolet for my car maintenance. The staff is knowledgeable and friendly. No problem for my visit. More

by MINGLEE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 31, 2024

Erika Alvarez takes such good care of her customers. I appreciate her attention to detail and her communication throughout the service. More

by stillheart1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Alvarez
May 30, 2024

The only issue I had was that, I told them that it seemed like my transmission seem to be off. They test drove it and did find that it did seem off. This was corrected. However, on the paperwork it stated More

by jgallardo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick (Richardo)
May 30, 2024

Took car for service due to a loud noise when braking. They said nothing could be done since they were not able to duplicate noise. Now I’m concerned if there is something wrong with my brakes and I keep More

by EVASANCHEZ1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Technician
May 21, 2024

OMG! My car runs so much better! Leo was great! I recommend Guaranty to all my Chevy friends. More

by JOEBDOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
May 19, 2024

James was very cordial. I called ahead of time to get information on how to drop my vehicle off came in at eight. Unfortunately my car had to stay overnight but that was not More

by CMDLALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Vega
May 19, 2024

Leo da un servicio increíble ayuda entodos mis problemas Y dudas q siga así ese personal como el More

by EMIGDIOVARGAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
May 19, 2024

I was told one thing and when it came down to pay, I was told another. A bunch of liars and scams. More

by mikeacortez24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricardo
May 18, 2024

Service was great and Erika was kind and helpful. Much better experience than I was expecting. More

by MARC.PALAZZO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
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