Guaranty Chevrolet
Santa Ana, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
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When dropping off our vehicle we described what we knew could be the issue to the service agent but were advised that the issue was completely different. The car was repaired with what the service advisors could be the issue to the service agent but were advised that the issue was completely different. The car was repaired with what the service advisors requested and when done, the issue was still the same. After dropping the car off again the issue was diagnosed and ended up being the issue we originally described and the one we mentioned we thought would be the problem. A part and service that could have been avoided was fixed and now a second repair with a new cost is being thrown at us. If the service advisor had listened and communicated our issue correctly to the technician, the problem could have been fixed the first time without adding additional cost. More
Staff was OK at best, service rates were outrageous, and left the dealership with a shaky vehicle when It wasn’t shaking before i arrived. Go figure. left the dealership with a shaky vehicle when It wasn’t shaking before i arrived. Go figure. More
This is our 8th car we have purchased from this dealiership... I looked at other places this time around and we still came back to Bruce and Guaranty Chevrolet. Good people, good service, always w dealiership... I looked at other places this time around and we still came back to Bruce and Guaranty Chevrolet. Good people, good service, always works to get us what we need. Thank you so much The Kiernan's More
i dealt with Gary Aguirre, who was a complete pro. No xx, straight forward, answered all questions. he was knowledgeable and didn't try to oversell the car, helped go through all the details. thanks No xx, straight forward, answered all questions. he was knowledgeable and didn't try to oversell the car, helped go through all the details. thanks to him, it was an easy, excellent experience. More
Great speedy service! Erika Alvarez provided us with excellent customer service and satisfied our vehicle needs and concerns. Very satisfied with the service Erika provide Erika Alvarez provided us with excellent customer service and satisfied our vehicle needs and concerns. Very satisfied with the service Erika provided us. More