Grubbs Volvo Cars of Central Houston

In all my life I never had a bad experience buying a car then had from this dealership Grubbs volvo in my entire life from day one no more 🙃 then had from this dealership Grubbs volvo in my entire life from day one no more 🙃 More

Great communication via text at every step of diagnostic process and progress toward resolution! Loved the electronic system allowing me to choose recommended services that I wanted to approve and then pay process and progress toward resolution! Loved the electronic system allowing me to choose recommended services that I wanted to approve and then pay online. More

Grubbs Volvo has stellar service. All of my questions were answered in a knowledgeable and professional manner. The service at this dealership is top tier. All of my questions were answered in a knowledgeable and professional manner. The service at this dealership is top tier. More

I don't know how they are at selling cars but their service department is horrible. They kept my car for 22 days. At first they advised that although I had an appointment they were unable to work on my service department is horrible. They kept my car for 22 days. At first they advised that although I had an appointment they were unable to work on my car because there was no service bay available. Then they admitted that they had no technician trained on suspensions and I would have to pay their hourly rate while he learned about suspensions and tried to figure out what to do. Then they stopped answering the phone and returning calls. Finally after 22 days and more than a thousand dollars, I got my car back. This is the third time I have had a really bad service experience there. I note that every time I have gone they have a completely new staff from Service Manager on down. It may be some time before they get competent. Meanwhile I recommend that you steer clear of this group. More

Your typical sneaky car salesman. They definitely don’t go the extra mile as they advertise. Save your time and money and just go somewhere else. They definitely don’t go the extra mile as they advertise. Save your time and money and just go somewhere else. More

Great attention to detail. Nice staff and willing to work with people. Help with follow up items in progress but all expectations have been met. Nice staff and willing to work with people. Help with follow up items in progress but all expectations have been met. More

This location is absolutely amazing. The staff is friendly and kind. I haven’t experienced this type of customer service in a very long time while purchasing a car. Thank you to the enti The staff is friendly and kind. I haven’t experienced this type of customer service in a very long time while purchasing a car. Thank you to the entire team at Grubbs. Special thanks to my car salesman Cardell Miles. He is exceptional to work it. More

We are very happy with our new Volvo. Our experience--with Grubbs Volvo and Sales Consultant Simon Saba--was very positive (from our entering the showroom, to test driving, to final quest Our experience--with Grubbs Volvo and Sales Consultant Simon Saba--was very positive (from our entering the showroom, to test driving, to final questions and numbers). We had a very strong, certified trade-in offer (from elsewhere) that Grubbs Volvo pretty much matched. David McDuffie made the finance paperwork easy, transparent, and time-efficient. Everyone at Grubbs Volvo was kind and helpful (even the staff at the Service Center). The atmosphere isn't pretentious at all and the showroom and reception area are bright, modern, and welcoming. More

Buying a car from Grubbs was the most relaxed & nonpressure experience ever. The sales department was great & was very attentive to our needs as well as our wishes. This purchase was for my daughte nonpressure experience ever. The sales department was great & was very attentive to our needs as well as our wishes. This purchase was for my daughter & it was her first vehicle for her sweet 16. Darien was the sales manager on the deal & he was absolutely amazing. Most sales managers sit behind a glass wall and never visit with the buyers, not Darien. He made my daughter feel special & made her feel like she was a queen. He assisted her with programming her phone to the car, he answered all her questions about the car & simply just took the time to include her into the deal. I will forever be greatly to Darien for going above & beyond for her. More

Finance guy added a service Contract and tire contract with out informing me about! Also had to wait several hour for Tesla to be charge so could get home with out informing me about! Also had to wait several hour for Tesla to be charge so could get home More