Grubbs Volvo Cars
Grapevine, TX
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The sale process went smoothly. Jack was very helpful and knowledgeable and the right balance of sales person, not too pushy but not too laid back if that makes sense. I did hav Jack was very helpful and knowledgeable and the right balance of sales person, not too pushy but not too laid back if that makes sense. I did have to wait quite a while for finance, but that just comes with buying a car. Rance was much more of a hard seller, but I understand that’s his job and he was respectful of my time constraints. More
Amazing. Great. Team work. Smart. Happy. Pleasant. Helpful. Kind. Thoughtful. Quick. Nice. Educate. Reliable. Caring Great. Team work. Smart. Happy. Pleasant. Helpful. Kind. Thoughtful. Quick. Nice. Educate. Reliable. Caring More
I would not recommend anyone purchase a car from Grubbs Volvo, especiall a used car. Sales staff was fine through the purchase in-person. A couple days later, I find out that they either did not know how t Volvo, especiall a used car. Sales staff was fine through the purchase in-person. A couple days later, I find out that they either did not know how to read a carfax report or lied to me about it. Before the purchase, I specifically asked if recalls had been completed on the vehicle (recalls which have serious safety issues). The sales staff told me clearly that they were completed when in fact they were not. This creates a significant safety risk to me and thereby reduces the mileage potential (as it is an electric vehicle). Communication about my concern with the sales staff, including the General Manager of Grubbs Volvo, has stalled. They will not return my emails. Furthermore, I was not informed at any point during the sales experience about an IKON add-on that cost $500 and apparently is not cancellable. I am informing the Texas state car dealership regulatory body, the TxDMV, about these issues. More
Kind and patience with me was very helpful. I am happy with the product and hope to use it for years to come. Ryan and Justin worked will with me to get to the bottom line. Thanks. I am happy with the product and hope to use it for years to come. Ryan and Justin worked will with me to get to the bottom line. Thanks. More
Wonderful experience at Grubbs Volvo. The staff were fantastic and the purchase was super easy and not intimidating. They made us feel like family! A huge shout-out for Ryan Russell. He o The staff were fantastic and the purchase was super easy and not intimidating. They made us feel like family! A huge shout-out for Ryan Russell. He overcame many obstacles (and days) to get us a great deal! Be sure you ask for him (best ever salesman and I'm old, having purchased many new/used cars over the years!) More
Beautiful building, and amazing staffs. Thank you for finding me the right vehicle in such a short period of time! Aamir Jiwani is an amazing sale rep, thank you so much for everything. Thank you for finding me the right vehicle in such a short period of time! Aamir Jiwani is an amazing sale rep, thank you so much for everything. More
I was treated like royalty. Also, The 2023 XC40 is just as delightful as my 2021 XC40, with all upgrades making a lot of sense and a lot of “splash”. Also, The 2023 XC40 is just as delightful as my 2021 XC40, with all upgrades making a lot of sense and a lot of “splash”. More