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Grubbs Nissan - Service Center

Bedford, TX

4.7
584 Reviews

584 Reviews of Grubbs Nissan - Service Center

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December 30, 2023

Jeff Always give a Excellent customer service always. Keeping you up today when you are waiting for your vehicle. More

by Mariabp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Grubbs Nissan responded

Hi Maria! It's great to know that Jeff provided excellent customer service and kept you updated during your visit to Grubbs Nissan. Thanks for sharing!

December 23, 2023

Thanks to Jarrett, Service Advisor for his EXCELLENT customer service, second to none, keeping me informed on my vehicle and ABOVE all his patience and communication. He's super informative and will ta More

by monicbello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel with car rental, and check out made everything seamlessly too!, Jarrett Ackerson
Dec 27, 2023 -

Grubbs Nissan responded

Hi Monicbello! We're delighted to know that you had an excellent experience with Jarrett and our team at Grubbs Nissan. We strive for top-notch customer service, so your feedback is greatly appreciated!

December 21, 2023

Amazing service. Prompt service attention and the staff was very friendly. Came in for battery issue and took care of other issues at no cost. More

by Supermanphil2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ignacio Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lianna Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Asbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Ackerson, Parrish Vidal
Dec 21, 2023 -

Grubbs Nissan responded

We're glad to know you had a positive experience at Grubbs Nissan! Our team always strives to provide prompt and friendly service. Thanks for trusting us with your vehicle's needs, we'll be here if you need anything else in the future!

December 17, 2023

Always Friendly and Fast Service. They always have rentals available if needed. They keep you updated More

by b.rogersjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rochean Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Grubbs Nissan responded

Hey Rogers, thank you for the 5-star rating! We're delighted to know you've had consistently positive experiences with our team at Grubbs Nissan. We appreciate your feedback and look forward to continuing the friendly and efficient service!

December 12, 2023

I can always trust the work done by Grubbs. Thanks to my service advisor, Jeff Norris. He has helped me for many years. Thank you.,, More

by jbgiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Grubbs Nissan responded

jbgiii, thank you so much for taking the time to let us know how we did. If you ever need anything else feel free to give us a call or stop by! Have a great day!

December 11, 2023

Always puts the customer first when it comes to service request, concerns , or issues with your vehicle More

by danny_martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Asbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Grubbs Nissan responded

Hey Danny, we're glad to know that you've had positive service experiences with our service team at Grubbs Nissan. Thank you for choosing us! We'll see you next time. Safe travels!

December 03, 2023

Great team. Great service! Got a same day appointment for an oil change and was checked in quickly when I arrived for the service. More

by Taz@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Grubbs Nissan responded

Hey Taz, thank you for the 5-star rating! We're glad to know that our team at Grubbs Nissan was able to provide you with quick and efficient service. We look forward to serving you again! Safe travels until we see you next time!

December 01, 2023

Bought 2023 Pathfinder. Great experience. Recently took my 2019 for transmission issues. Ended up having to by rebuilt transmission. Over $8300. My issue is warranty. I was More

by Wd61056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes in sales
November 22, 2023

Great service. Done extremely timely. Satisfactory. They go over and beyond. Expectations satisfied. Thank you. More

by chielynlexiee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Grubbs Nissan responded

We're glad to know that you had a great experience with our service at Grubbs Nissan. We always aim to exceed expectations! Thanks for your feedback.

November 14, 2023

The best service that I have a hair why I buy to Car in three from the dealer everyone of them very helpful. You have a question they got the answer. More

by Nissan lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Grubbs Nissan responded

We're delighted to know you've had such positive experiences with us at Grubbs Nissan! We strive to be helpful and answer all your questions. Thanks for choosing us, we appreciate the support!

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