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Grubbs Nissan - Service Center

Bedford, TX

4.7
579 Reviews

579 Reviews of Grubbs Nissan - Service Center

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January 10, 2024

Honest, reasonable, attentive. Best service managers that listen to their customers. Jeff Norris is the best! More

by A Potter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Grubbs Nissan responded

Thank you for the 5-star rating! We're glad to know you had a positive experience with Jeff and our team at Grubbs Nissan. We look forward to serving you again! Have a great ride!

January 04, 2024

Sal was phenomenal, courteous, and knowledgeable, the last place ruined my tire bolts, and Sal and his team got me back on the road again. More

by Josephlong836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lianna Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Asbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I want to shout out Sal again here. , Jarrett Ackerson, Parrish Vidal, Byron Buchanan
Jan 05, 2024 -

Grubbs Nissan responded

Hey Jose! We're glad to know that Sal and our team at Grubbs Nissan were able to assist you promptly with your vehicle tire bolts needs. Thanks for sharing your positive feedback! Safe travels ahead!

January 04, 2024

Awesome experience once again everyone was real helpful from start to finish especially my service guy that young man has a bright future in what ever endeavor he chooses More

by mtsdewaynew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Ackerson
Jan 04, 2024 -

Grubbs Nissan responded

mtsdewaynew, thank you so much for your awesome review. If you ever need anything, please don't hesitate to reach out. We look forward to seeing you again! Happy New Year and take care.

December 31, 2023

I have previously went to the dealership and one the service guy which still working there try to convince me that I needed a battery, but I didn't and I didn't appreciate that!! But the young man th More

by llaremmus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Buchanan
Jan 03, 2024 -

Grubbs Nissan responded

Hey llaremmus! We're glad to know that you had a positive experience with our service team at Grubbs Nissan. We strive for professionalism and honesty in all interactions, so it's great to see this reflected in your visit! Have a great ride!

December 30, 2023

Jeff Always give a Excellent customer service always. Keeping you up today when you are waiting for your vehicle. More

by Mariabp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Grubbs Nissan responded

Hi Maria! It's great to know that Jeff provided excellent customer service and kept you updated during your visit to Grubbs Nissan. Thanks for sharing!

December 23, 2023

Thanks to Jarrett, Service Advisor for his EXCELLENT customer service, second to none, keeping me informed on my vehicle and ABOVE all his patience and communication. He's super informative and will ta More

by monicbello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel with car rental, and check out made everything seamlessly too!, Jarrett Ackerson
Dec 27, 2023 -

Grubbs Nissan responded

Hi Monicbello! We're delighted to know that you had an excellent experience with Jarrett and our team at Grubbs Nissan. We strive for top-notch customer service, so your feedback is greatly appreciated!

December 21, 2023

Amazing service. Prompt service attention and the staff was very friendly. Came in for battery issue and took care of other issues at no cost. More

by Supermanphil2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ignacio Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lianna Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Asbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Ackerson, Parrish Vidal
Dec 21, 2023 -

Grubbs Nissan responded

We're glad to know you had a positive experience at Grubbs Nissan! Our team always strives to provide prompt and friendly service. Thanks for trusting us with your vehicle's needs, we'll be here if you need anything else in the future!

December 17, 2023

Always Friendly and Fast Service. They always have rentals available if needed. They keep you updated More

by b.rogersjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rochean Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Grubbs Nissan responded

Hey Rogers, thank you for the 5-star rating! We're delighted to know you've had consistently positive experiences with our team at Grubbs Nissan. We appreciate your feedback and look forward to continuing the friendly and efficient service!

December 12, 2023

I can always trust the work done by Grubbs. Thanks to my service advisor, Jeff Norris. He has helped me for many years. Thank you.,, More

by jbgiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Grubbs Nissan responded

jbgiii, thank you so much for taking the time to let us know how we did. If you ever need anything else feel free to give us a call or stop by! Have a great day!

December 11, 2023

Always puts the customer first when it comes to service request, concerns , or issues with your vehicle More

by danny_martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Asbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Grubbs Nissan responded

Hey Danny, we're glad to know that you've had positive service experiences with our service team at Grubbs Nissan. Thank you for choosing us! We'll see you next time. Safe travels!

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