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Grubbs Nissan - Service Center

Bedford, TX

4.7
579 Reviews

579 Reviews of Grubbs Nissan - Service Center

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December 18, 2017

Service and buying new car Raghu the sales person is upto the point and provided valid details about car and services provided by grubbs. Everything is upto the point and precis More

by Mausam22patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raghu Manickam, Zee Mirza
Jan 10, 2018 -

Grubbs Nissan responded

Thank you so much for sharing your Great Experience!

November 28, 2017

bad customer service i went without appointment he got really mad .and told me that we are not just standing around waiting for people to just walk in you have to get an a More

by zulfiqar z ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Norris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2017 -

Grubbs Nissan responded

Zulfiqar, Thank you for reporting this incident. We would like to express our deepest apologies. We are questioning employee and will take appropriate action.

November 22, 2017

DArrick big concern is your car I was very impressed with mr Darrick Philip he is very kind helpful and proffesstional Grubbs has an good knowledge when it comes down to the inside More

by joann smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanti, Darrick Phillips
Dec 02, 2017 -

Grubbs Nissan responded

Thank you Joann for the Great review, we really appreciate your feedback!

November 22, 2017

Never Have Issues This is a great Service Center. I never have any issues. My car is always complete when promised and washed. Great customer service highly recommen More

by Joann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Emrick
Dec 02, 2017 -

Grubbs Nissan responded

Joann the Service Center THANKS YOU for the wonderful review.

May 08, 2017

U have a great attitude every time Dante Gonzales you were awesome every time I come in you have you handled my complaints and my issues on the vehicle went above and beyond thank you v More

by Larryevans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Evans, Dante Garza
April 10, 2017

Helpful caring responsible Yes Johnny is an very good salesman who cares about his customers and respects them he doesn't hover over you or follow you around he gives you time More

by joann smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany , Johnny Romero
March 31, 2017

Dante Garza is Awesome! Mr. Grubbs, You have a gem in your service department. Great disposition, very through, explained what would be done, how and why and then over del More

by CurtDennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante Garza
March 11, 2017

Gotta have my car Had a few longer than expected waits but everything went smoothly and the repairs made all the difference in the world. The car was cleaned and read More

by BECurry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The car rental lady. Don't remember her name. She was great, Dante Garza
March 10, 2017

Excellent and thorough service advisor!!! Every time I come in, he is always cheerful and ready to help. He knows the Nissan line and is familiar with any and all issues I bring up. He takes h More

by RChen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Phillips
March 08, 2017

Servicio excelente , rapido, profesional, atendida por el sr. Dante Garza, lo recomiendo. ambiente limpio y muy recojido, vuelvo! Personal muy capacitado. Muy atentos More

by Lunalola12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante Garza
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