579 Reviews of Grubbs Nissan - Service Center
Working with the Service department The personnel was professional and friendly. The work was completed in a timely manner. I was made aware of any problems that may arise, and what it w The personnel was professional and friendly. The work was completed in a timely manner. I was made aware of any problems that may arise, and what it would take to fix it. More
Excellent customer service I am very very happy Mr jimmy is excellent customer service time I am very happy special thanks to him he is very nice man customer service I am very very happy Mr jimmy is excellent customer service time I am very happy special thanks to him he is very nice man More
Great work! Customer service was excellent! Everyone I came encountered with greet me with a smile. I went into the dealership for a recall on my Altima, and they Customer service was excellent! Everyone I came encountered with greet me with a smile. I went into the dealership for a recall on my Altima, and they finished it within a timely manner. They did not have to keep my car overnight! Team member were great! Thanks for your service! I will most definitely be coming back. More
My Car alignment I arrived in the late afternoon and my car alignment was done in a record 35 mins! Additionally, I asked them to check my tires to see if they neede I arrived in the late afternoon and my car alignment was done in a record 35 mins! Additionally, I asked them to check my tires to see if they needed to be rotated or replaced and they reported back on that, too. More
very efficient Very friendly and accommodate staff helpful with my appointment for oil change and any other needs and my vehicle was ready and also pleasant car wash Very friendly and accommodate staff helpful with my appointment for oil change and any other needs and my vehicle was ready and also pleasant car wash More
Excellent customer reps Everyone I encountered, whether involved with servicing my vehicle or not, were professional and courteous. Great staff and facilities. Excellent loca Everyone I encountered, whether involved with servicing my vehicle or not, were professional and courteous. Great staff and facilities. Excellent location near my home in Euless. More
Consistently excellent We have purchased and leased vehicles from Grubbs Nissan for 30 years and will continue to do so. The service department is excellent in every respect We have purchased and leased vehicles from Grubbs Nissan for 30 years and will continue to do so. The service department is excellent in every respect. Their level of customer service surpasses expectations. It is clearly evident that they care about their customers. More
Great service rep I did not have an appointment. My airbag indicator light was staying on. I was at the dealership quite awhile. During the time that i was at the de I did not have an appointment. My airbag indicator light was staying on. I was at the dealership quite awhile. During the time that i was at the dealership the service rep Dustin did a great job providing ongoing feedback and updates on the status of my vehicle without me having to chase after the status myself. More
Repairs and new tires and brakes Chad was friendly and helpful. Work was done in a timely manner. Rental car was most convenient. Pricing compared favorably with other companies in th Chad was friendly and helpful. Work was done in a timely manner. Rental car was most convenient. Pricing compared favorably with other companies in the area. More
Review Very outstanding customer service. Excellent communication between service advisors and customer. Provided professional advice with accurate informati Very outstanding customer service. Excellent communication between service advisors and customer. Provided professional advice with accurate information of vehicle. Although against policy provided a rental vehicle which was very much appreciated. More