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Grubbs Nissan - Service Center

Bedford, TX

4.7
579 Reviews

579 Reviews of Grubbs Nissan - Service Center

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September 27, 2019

Working with the Service department The personnel was professional and friendly. The work was completed in a timely manner. I was made aware of any problems that may arise, and what it w More

by geegee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2019 -

Grubbs Nissan responded

We're so glad to hear this, Geegee! Thank you for your continued business and for taking the time to leave us this review!

September 27, 2019

Excellent customer service I am very very happy Mr jimmy is excellent customer service time I am very happy special thanks to him he is very nice man More

by Bobby alavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Carey
Oct 03, 2019 -

Grubbs Nissan responded

Thank you for taking the time to review our store. I am glad to hear that we will be your top choice when it comes to car shopping and service! We look forward to welcoming you back soon!

September 11, 2019

Great work! Customer service was excellent! Everyone I came encountered with greet me with a smile. I went into the dealership for a recall on my Altima, and they More

by Keana Porter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shantai Isom, Dustin Tomlin, Justin Ortega
Sep 13, 2019 -

Grubbs Nissan responded

Thank you for taking the time to review our store. I am glad to hear that we will be your top choice when it comes to car shopping and service! We look forward to welcoming you back soon!

September 05, 2019

My Car alignment I arrived in the late afternoon and my car alignment was done in a record 35 mins! Additionally, I asked them to check my tires to see if they neede More

by faridahb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ortega
Sep 11, 2019 -

Grubbs Nissan responded

We're so glad to hear this! Thank you for your continued business and for taking the time to leave us this review!

September 05, 2019

very efficient Very friendly and accommodate staff helpful with my appointment for oil change and any other needs and my vehicle was ready and also pleasant car wash More

by Rosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose sorry didn't get last Name
Sep 11, 2019 -

Grubbs Nissan responded

Rosie, thank you for writing this fantastic review and giving us such a high star rating! Please let us know if there is ever anything else we can do for you!

September 02, 2019

Excellent customer reps Everyone I encountered, whether involved with servicing my vehicle or not, were professional and courteous. Great staff and facilities. Excellent loca More

by Flo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ortega
Sep 04, 2019 -

Grubbs Nissan responded

Flo, thank you for writing this fantastic review and giving us such a high star rating! Please let us know if there is ever anything else we can do for you!

August 27, 2019

Consistently excellent We have purchased and leased vehicles from Grubbs Nissan for 30 years and will continue to do so. The service department is excellent in every respect More

by Roguerider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Haydin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2019 -

Grubbs Nissan responded

Thank you for your business and trusting us with your vehicle! We are glad to hear that you had an exceptional experience! Let us know if there’s anything else we can do for you in the future.

August 21, 2019

Great service rep I did not have an appointment. My airbag indicator light was staying on. I was at the dealership quite awhile. During the time that i was at the de More

by lbey365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Tomlin
Aug 27, 2019 -

Grubbs Nissan responded

We're so glad to hear this! Thank you for your continued business and for taking the time to leave us this review!

August 15, 2019

Repairs and new tires and brakes Chad was friendly and helpful. Work was done in a timely manner. Rental car was most convenient. Pricing compared favorably with other companies in th More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Grubbs Nissan responded

Sue, thank you so much for your positive feedback and recommendation! Please let us know if there is ever anything else we can do for you!

August 02, 2019

Review Very outstanding customer service. Excellent communication between service advisors and customer. Provided professional advice with accurate informati More

by suave2320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Ortega
Aug 27, 2019 -

Grubbs Nissan responded

Thank you for writing this fantastic review and giving us such a high star rating! Please let us know if there is ever anything else we can do for you!

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