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Grubbs Nissan - Service Center

Bedford, TX

4.7
579 Reviews

579 Reviews of Grubbs Nissan - Service Center

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January 14, 2020

The experience was very good. Everyone was very courteous. thank you for everything. The waiting area was very clean. Also staff was great. Thank you More

by marusty
Recommend Dealer
Yes
Employees Worked With
Danny Wilkins
Feb 20, 2020 -

Grubbs Nissan responded

Thank you for taking the time to leave us this feedback. We hope you'll give us another chance to show you how much we value your business!

January 09, 2020

Damage passenger rear light I brought my vehicle in for rear taillight damage that was sustained while doing trim repair. After addressing the issue with service, I was told the More

by iwicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Norris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Santos
Feb 20, 2020 -

Grubbs Nissan responded

We would like to apologize for any negative experience you may have encountered on our behalf, and we apologize for the delay. Rest assured, this is not the level of customer care we strive for. In an effort to make things right, please call our General Manager, Ethan Lee, at 817-786-4818. Thank you.

January 09, 2020

Grubbs is an AWESOME DEALERSHIP, AND I WOULD RECOMMEND THEM TO EVERYONE I KNOW, AND EVERYONE THERE DOES THEIR JOBS WITH EXCELLENCE. Love it! SUPERB More

by janiedefield
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Wilde, Shantai Isom, John Nguyen
Feb 20, 2020 -

Grubbs Nissan responded

Thank you for your business and trusting us with your vehicle! We are glad to hear that you had an exceptional experience! Let us know if there’s anything else we can do for you in the future.

December 21, 2019

it was good..........I just want the behavior improved. other than that it remains to be seen if you keep the same satisfaction level or not. More

by KIS_HIF
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Wilkins, Said Aboukar, Mylake Green, Jimmy Carey, Alex Diaz, Rod Franklin, Jerry Creach, Reuben McVeigh
December 14, 2019

This is the only dealership my car has ever been serviced by and it’s been over 2yrs. Great customer service. Professionalism. Knowledgeable about cars. I mean I’m just pleased all around with this dealershi More

by AdrienneKorday
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valesquez, Jimmy Carey
December 11, 2019

Customer service from this dealer leaves a good impression to customers like myself. I really appreciate your employee named Jimmy Carey, which makes Nissan great! More

by Mark
Recommend Dealer
Yes
Employees Worked With
Jimmy Carey
Dec 12, 2019 -

Grubbs Nissan responded

Mark, we're so glad that you had a great experience here at Grubbs Nissan! Thank you for taking the time to leave us this feedback!

December 02, 2019

Fantastic experience I had a flat tire and unfortunately realized we did not have the key to the wheel locks. Melissa was so helpful in explaining what I needed to do. We More

by statsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa, Jose
Dec 09, 2019 -

Grubbs Nissan responded

We're so glad to hear this! Thank you for your continued business and for taking the time to leave us this review!

November 06, 2019

Nobody treats you better than Grubbs! Everyone at Grubbs is courteous, professional, attentive and helpful. They really treat you like family! I highly recommend this dealership to anyone More

by MsLewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siddarriss Swann, Danny Wilkins, Said Aboukar, Darren Mitchell
November 05, 2019

Danny completed service as stated and all employees were courteous and efficient. Danny also made me feel confident the service was required to keep me safe in my car. More

by Sharplessbj
Recommend Dealer
Yes
Employees Worked With
Danny Wilkins
November 01, 2019

Quick check in they gave me a ride home then a ride back to pick up a loan car very nice people all involved only one concern is how long it took to get a part still I had their loan car so not really comp More

by Johnboy
Recommend Dealer
Yes
Employees Worked With
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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