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579 Reviews of Grubbs Nissan - Service Center
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August 15, 2020
Got my oil changed at Grubbs Nissan in Bedford Texas August 15th 2020My service plan issued when I bought the car June 1st 2019 said I got 2 free oil changes(not 2 free in one year). Due to COVID I've n August 15th 2020My service plan issued when I bought the car June 1st 2019 said I got 2 free oil changes(not 2 free in one year). Due to COVID I've not had to drive much(working at home). I currently have 8500 miles on my 14 month old vehicle. I brought my vehicle in expecting to have a free oil change left. I was told the oil change expired June 1. I realize that rules are rules but due to these difficult times it would have been nice to see Grubbs step up and honor the 2 oil change deal. Its no ones fault that I'm not accumulating miles at a normal pace. I realize you've already sold me the vehicle and don't need to be customer focused but it would have been nice More
by Todd.jones64
Employees Worked With
Jimmy Carey
August 11, 2020
Came for an oil change and tire rotation. Jimmy provided excellent customer service as always. Thanks Grubbs for having the best staff in the service department. excellent customer service as always. Thanks Grubbs for having the best staff in the service department. More
by mstawan2001
Employees Worked With
Jimmy Carey
August 08, 2020
if I were at Toyota dealership, I would have been given my second chance for free service to avail that I had till April 2020 but since I couldn't come due to the non importance for the service in the said my second chance for free service to avail that I had till April 2020 but since I couldn't come due to the non importance for the service in the said month, I was charged anyway. More
by KIS_HIF
Employees Worked With
August 07, 2020
I thank you Grubbs Nissan, you guys are super professional. Love the quick GOOD Quality Service, plus the friendly people there really go out the way to serve their customers. The best service I professional. Love the quick GOOD Quality Service, plus the friendly people there really go out the way to serve their customers. The best service I ever had Thanks 😊 More
by MCCOYV98
Employees Worked With
Jimmy Carey
August 06, 2020
Great service and Nissan Corporate tech was very confident to find and fix and did fix my vehicle. I could not be happier. The thing I like most about the service department to a successful service confident to find and fix and did fix my vehicle. I could not be happier. The thing I like most about the service department to a successful service outcome for its customers. More
by lamont_isom
July 28, 2020
We could not be more pleased with our service on both Nissans. Always takes care just as we expect. From the front office to service manager and advisors we are happy Nissans. Always takes care just as we expect. From the front office to service manager and advisors we are happy More
by don.platt
Employees Worked With
Keith Wilde, Shantai Isom, Jon Tucker
July 21, 2020
Never have any “the inspection indicated you need xyz “ COVID-19 safety practices observed. Clean and comfortable waiting area. Competent people and cordial. Will use for all my Nissan needs. COVID-19 safety practices observed. Clean and comfortable waiting area. Competent people and cordial. Will use for all my Nissan needs. More
by Flo
July 16, 2020
Our service contact John Tucker was excellent. He communicated extremely well throughout the whole process of our car repair. He was very diligent in getting to the root of our car issue. I was hesit communicated extremely well throughout the whole process of our car repair. He was very diligent in getting to the root of our car issue. I was hesitant to come to a dealership for repair but John made us feel comfortable and was extremely kind. Great customer service. Fast turnaround time. Thanks to John, Grubbs will have us as repeat customer. Our service was covered 100% by Nissan. We are thankful for all the work Grubbs Nissan put into making our experience great. More
by Jill.Scott
Employees Worked With
Jon Tucker
July 15, 2020
1st service They did a good job. My truck was ready before the promised time. Everyone was polite, courteous and professional that I had interactions with. Will r They did a good job. My truck was ready before the promised time. Everyone was polite, courteous and professional that I had interactions with. Will return More
by Kelly.downing
Employees Worked With
July 08, 2020
They greeted me right away. Was friendly and serviced my car without appointment. I went in late aftrrnoon and did not think I would get service, totally surprise. car without appointment. I went in late aftrrnoon and did not think I would get service, totally surprise. More
by conniecrews1950
Employees Worked With
lady checking me out was friendly ang efficient., Donny Moon
