585 Reviews of Grubbs Nissan - Service Center
Keith was gracious and attentive. Jacky was excellent. Norman the head technician really knew his business. They were each very attentive and knowledgeable. My car was returned to me in a very reasonable Norman the head technician really knew his business. They were each very attentive and knowledgeable. My car was returned to me in a very reasonable time. The car that I rented was fine but very dirty when I picked it up so I cleaned it. More
Grubbs has always taken care of my service needs in a timely manner! Thanks to Jeff Norris and the service team! I look forward to my next service appointment. timely manner! Thanks to Jeff Norris and the service team! I look forward to my next service appointment. More
Great service overall. Need to check the exterior mirrors if car is washed. Mine were bumped out and I didn’t notice until I was on the highway. if car is washed. Mine were bumped out and I didn’t notice until I was on the highway. More
Chad Calkins went above and beyond for me today!! A+ service. I will be returning and referring my friends to him. 👍🏼Good service and quality! service. I will be returning and referring my friends to him. 👍🏼Good service and quality! More
Maintenance is the worst!!! Earlier this year, when they changed my car’s oil, and after couple of days I started noticing oil marks in my garage and the oil light started blinking, it turned out that the m changed my car’s oil, and after couple of days I started noticing oil marks in my garage and the oil light started blinking, it turned out that the maintenance guy did not even securely lock the oil drain valve. To make it worse, from another maintenance visit, i just found a wrench left inside the hood of my car after hearing all those noises while driving, well Nissan Grubbs, Bedford did it again since they are the only ones that work under my car’s hood. Would never recommend such a place and definitely need another service location! Carelessness is all over!!! More
This is a dealership that goes above and beyond in their servicing department. The availability and ease of rental vehicles is also appreciated. Also over the past year I was pleased to learn that they als servicing department. The availability and ease of rental vehicles is also appreciated. Also over the past year I was pleased to learn that they also have a top notch parts department. Christina and her associate are extremely efficient in navigating the parts procurement process. I would recommend Grubbs Nissan to anyone. Thanks again for a job well done! More
I really like the customer service was great, 1 thing was they over charge me, I have a Nissan Juke 2012 and took it for oil change. They charge 49.99 without my 10 dollars coupon, at the end of transaction they over charge me, I have a Nissan Juke 2012 and took it for oil change. They charge 49.99 without my 10 dollars coupon, at the end of transaction they added back 10.00 fee which it was back for 48.02 don't make sense. So i will call back to have 10 dollars refunded back. Thank you Sandra Garcia More
I received excellent service. I had a very short window of time, before travelling, to get my car serviced. I went in without an appointment and had no problems. of time, before travelling, to get my car serviced. I went in without an appointment and had no problems. More
I took my vehicle in to have my tires rotated. As usual, the customer service from Donny was excellent! And the service was quick. I am always treated friendly and professionally. Thank you Donny and Grubbs the customer service from Donny was excellent! And the service was quick. I am always treated friendly and professionally. Thank you Donny and Grubbs Nissan! More